HT202723: Pre-order music and movies from the iTunes Store
Learn about Pre-order music and movies from the iTunes Store
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Helpful answers
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Sep 10, 2013 7:11 AM in response to elgriffithsby matt00,Hey elgriffiths,
Thanks for the question. I understand you are having issues downloading your pre-ordered content. The resolution is going to depend on the error message you are receiving, however, I have included two articles that address a number of common errors:
iTunes: Possible iTunes Store errors
http://support.apple.com/kb/TS1424
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thanks,
Matt M.