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icloud has stopped respondingA

Every time I try to log in to iCloud.com for over a year (from any browser I use on my mac) I receive the message...


iCloud has stopped responding.


An errror has prevented this application from working properly.

I am also able to login on other devices/laptops when this happens. The apple server status page shows that everything is green and up and running.


Then it spits out the following details...



APPLICATION NAME

cloudos



ERROR

authDidNotConnect



ORIGIN

server



TYPE

error



APP STATECHART

SC.Statechart:sc818

initialized: true

name: cloudos-statechart

current-states: [

active.authUI.fieldsEditable

]

state-transition:

active: false

suspended: false

handling-event: false





BUILD NUMBER

1S.101264



TIME

Sun Sep 08 2013 04:34:42 GMT-0500 (CDT) (1378632882375)



HOST

www.icloud.com



USER AGENT

Mozilla/5.0 (Macintosh; Intel Mac OS X 10_8_4) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/29.0.1547.65 Safari/537.36



ENVIRONMENT

PROD



RECENT LOG MESSAGES

Sun, 08 Sep 2013 09:32:28 GMT: DEBUG: CloudOS.main() already has localized strings, proceeding to run CloudOS.run() now.

Sun, 08 Sep 2013 09:32:28 GMT: DEBUG: Loading localized strings and metrics

Sun, 08 Sep 2013 09:32:29 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: BEGIN initialize statechart

Sun, 08 Sep 2013 09:32:29 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: BEGIN gotoState: __ROOT_STATE__

Sun, 08 Sep 2013 09:32:29 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: starting from current state: ---

Sun, 08 Sep 2013 09:32:29 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: current states before: ---

Sun, 08 Sep 2013 09:32:29 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: --> entering state: __ROOT_STATE__

Sun, 08 Sep 2013 09:32:29 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: --> entering state: loading

Sun, 08 Sep 2013 09:32:29 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: current states after: loading

Sun, 08 Sep 2013 09:32:29 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: END gotoState: __ROOT_STATE__

Sun, 08 Sep 2013 09:32:29 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: BEGIN gotoState: validatingAuth

Sun, 08 Sep 2013 09:32:29 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: starting from current state: loading

Sun, 08 Sep 2013 09:32:29 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: current states before: loading

Sun, 08 Sep 2013 09:32:29 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: pivot state = __ROOT_STATE__

Sun, 08 Sep 2013 09:32:29 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: <-- exiting state: loading

Sun, 08 Sep 2013 09:32:29 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: --> entering state: validatingAuth

Sun, 08 Sep 2013 09:32:29 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: --> entering state: validatingAuth.gettingReply

Sun, 08 Sep 2013 09:32:29 GMT: DEBUG: COS: Sending validate POST request to https://setup.icloud.com/setup/ws/1/validate

Sun, 08 Sep 2013 09:32:29 GMT: DEBUG: --> Request 1: POST to https://setup.icloud.com/setup/ws/1/validate?clientBuildNumber=1S.101264&clientI d=67367AFE-54ED-4909-9EDE-B167367A91AE, headers: Content-Type=text/plain, body: (omitted)

Sun, 08 Sep 2013 09:32:29 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: current states after: validatingAuth.gettingReply

Sun, 08 Sep 2013 09:32:29 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: END gotoState: validatingAuth

Sun, 08 Sep 2013 09:32:29 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: END initialize statechart

Sun, 08 Sep 2013 09:32:29 GMT: DEBUG: Language check: null -> en-us. We WILL relocalize.

Sun, 08 Sep 2013 09:32:30 GMT: DEBUG: Spent 546ms painting the background canvas, which, in addition to the radial gradient, required 12 drawImage calls for the tiles.

Sun, 08 Sep 2013 09:32:30 GMT: DEBUG: <-- Response 1: 0 (1009ms), headers: body: (empty)

Sun, 08 Sep 2013 09:32:30 GMT: WARN: Could not decode JSON: Unexpected end of input

Sun, 08 Sep 2013 09:32:30 GMT: DEBUG: COS: invoking validateDidFail

Sun, 08 Sep 2013 09:32:30 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: BEGIN sendEvent: 'authDidNotConnect'

Sun, 08 Sep 2013 09:32:30 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: validatingAuth.gettingReply: will handle event 'authDidNotConnect'

Sun, 08 Sep 2013 09:32:30 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: BEGIN gotoState: active.authUI

Sun, 08 Sep 2013 09:32:30 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: starting from current state: validatingAuth.gettingReply

Sun, 08 Sep 2013 09:32:30 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: current states before: validatingAuth.gettingReply

Sun, 08 Sep 2013 09:32:30 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: pivot state = __ROOT_STATE__

Sun, 08 Sep 2013 09:32:30 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: <-- exiting state: validatingAuth.gettingReply

Sun, 08 Sep 2013 09:32:30 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: <-- exiting state: validatingAuth

Sun, 08 Sep 2013 09:32:30 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: --> entering state: active

Sun, 08 Sep 2013 09:32:30 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: --> entering state: active.authUI

Sun, 08 Sep 2013 09:32:30 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: --> entering state: active.authUI.downloadingAuthModule

Sun, 08 Sep 2013 09:32:30 GMT: DEBUG: SC.Module: Attempting to load 'cloudkit/auth_ui'

Sun, 08 Sep 2013 09:32:30 GMT: DEBUG: SC.Module: Module 'cloudkit/auth_ui' is not loaded, loading now.

Sun, 08 Sep 2013 09:32:30 GMT: DEBUG: SC.Module: 'cloudkit/auth_ui' depends on 'cloudkit/photo', loading dependency…

Sun, 08 Sep 2013 09:32:30 GMT: DEBUG: SC.Module: Attempting to load 'cloudkit/photo'

Sun, 08 Sep 2013 09:32:30 GMT: DEBUG: SC.Module: Module 'cloudkit/photo' is not loaded, loading now.

Sun, 08 Sep 2013 09:32:30 GMT: DEBUG: SC.Module: Loading JavaScript file in 'cloudkit/photo' -> '/system/cloudos/1S.101264/cloudkit/photo/1S.101264/en-us/javascript-strings.js '

Sun, 08 Sep 2013 09:32:30 GMT: DEBUG: SC.Module: Loading CSS file in 'cloudkit/auth_ui' -> '/system/cloudos/1S.101264/cloudkit/auth_ui/1S.101264/en-us/stylesheet.css'

Sun, 08 Sep 2013 09:32:30 GMT: DEBUG: SC.Module: Loading JavaScript file in 'cloudkit/auth_ui' -> '/system/cloudos/1S.101264/cloudkit/auth_ui/1S.101264/en-us/javascript-strings. js'

Sun, 08 Sep 2013 09:32:30 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: current states after: active.authUI.downloadingAuthModule

Sun, 08 Sep 2013 09:32:30 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: END gotoState: active.authUI

Sun, 08 Sep 2013 09:32:30 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: END sendEvent: 'authDidNotConnect'

Sun, 08 Sep 2013 09:32:30 GMT: DEBUG: SC.Module: Module 'cloudkit/photo' finished loading.

Sun, 08 Sep 2013 09:32:30 GMT: DEBUG: SC.Module: Evaluating and invoking callbacks for 'cloudkit/photo'.

Sun, 08 Sep 2013 09:32:30 GMT: DEBUG: SC.Module: Module 'cloudkit/photo' has completed loading, invoking callbacks.

Sun, 08 Sep 2013 09:32:30 GMT: DEBUG: SC.Module: Module 'cloudkit/auth_ui' finished loading.

Sun, 08 Sep 2013 09:32:30 GMT: DEBUG: SC.Module: Evaluating and invoking callbacks for 'cloudkit/auth_ui'.

Sun, 08 Sep 2013 09:32:30 GMT: DEBUG: SC.Module: Module 'cloudkit/auth_ui' has completed loading, invoking callbacks.

Sun, 08 Sep 2013 09:32:30 GMT: WARN: WARN SC.Statechart<cloudos-statechart, sc818>: state active.authUI.firstRun.accountPhotoPicker.photoPickerLoadedState.errorStates has no initial substate defined. Will default to using an empty state as initial substate

Sun, 08 Sep 2013 09:32:30 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: BEGIN gotoState: active.authUI.fieldsEditable

Sun, 08 Sep 2013 09:32:30 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: starting from current state: active.authUI.downloadingAuthModule

Sun, 08 Sep 2013 09:32:30 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: current states before: active.authUI.downloadingAuthModule

Sun, 08 Sep 2013 09:32:30 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: pivot state = active.authUI

Sun, 08 Sep 2013 09:32:30 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: <-- exiting state: active.authUI.downloadingAuthModule

Sun, 08 Sep 2013 09:32:31 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: --> entering state: active.authUI.fieldsEditable

Sun, 08 Sep 2013 09:32:31 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: current states after: active.authUI.fieldsEditable

Sun, 08 Sep 2013 09:32:31 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: END gotoState: active.authUI.fieldsEditable

Sun, 08 Sep 2013 09:32:31 GMT: DEBUG: Preloading https://www.icloud.com/system/cloudos/1S.101264/cloudkit/auth_ui/1S.101264/en-us /stylesheet-1.png

Sun, 08 Sep 2013 09:32:31 GMT: DEBUG: Preloading explicitly-specified image /system/cloudos/1S.101264/cloudkit/auth_ui/1S.101264/en-us/source/resources/ima ges/rotating_gradient.jpg

Sun, 08 Sep 2013 09:32:31 GMT: DEBUG: Preloading explicitly-specified image /system/cloudos/1S.101264/cloudkit/auth_ui/1S.101264/en-us/source/resources/ima ges/canvas_mask.png

Sun, 08 Sep 2013 09:32:31 GMT: DEBUG: Finished loading /system/cloudos/1S.101264/cloudkit/auth_ui/1S.101264/en-us/source/resources/ima ges/canvas_mask.png. images remaining before callback: 2

Sun, 08 Sep 2013 09:32:31 GMT: DEBUG: Finished loading /system/cloudos/1S.101264/cloudkit/auth_ui/1S.101264/en-us/source/resources/ima ges/rotating_gradient.jpg. images remaining before callback: 1

Sun, 08 Sep 2013 09:32:31 GMT: DEBUG: Finished loading https://www.icloud.com/system/cloudos/1S.101264/cloudkit/auth_ui/1S.101264/en-us /stylesheet-1.png. images remaining before callback: 0

Sun, 08 Sep 2013 09:32:31 GMT: DEBUG: All images are downloaded. Now running callback.

Sun, 08 Sep 2013 09:32:31 GMT: DEBUG: Springboard: Springboard View has become ready to show! All of its wait requirements are satisfied.

Sun, 08 Sep 2013 09:32:37 GMT: DEBUG: SC.Module: Prefetching module 'cloudkit/error_catcher'.

Sun, 08 Sep 2013 09:32:37 GMT: DEBUG: SC.Module: Loading CSS file in 'cloudkit/error_catcher' -> '/system/cloudos/1S.101264/cloudkit/error_catcher/1S.101264/en-us/stylesheet.cs s'

Sun, 08 Sep 2013 09:32:37 GMT: DEBUG: SC.Module: Loading JavaScript file in 'cloudkit/error_catcher' -> '/system/cloudos/1S.101264/cloudkit/error_catcher/1S.101264/en-us/javascript-st rings.js'

Sun, 08 Sep 2013 09:32:37 GMT: DEBUG: SC.Module: Prefetching module 'cloudkit/account'.

Sun, 08 Sep 2013 09:32:37 GMT: DEBUG: SC.Module: 'cloudkit/account' depends on 'coreweb/timezone_picker', loading dependency…

Sun, 08 Sep 2013 09:32:37 GMT: DEBUG: SC.Module: Attempting to load 'coreweb/timezone_picker'

Sun, 08 Sep 2013 09:32:37 GMT: DEBUG: SC.Module: Module 'coreweb/timezone_picker' is not loaded, loading now.

Sun, 08 Sep 2013 09:32:37 GMT: DEBUG: SC.Module: Loading CSS file in 'coreweb/timezone_picker' -> '/system/cloudos/1S.101264/coreweb/timezone_picker/1S.101264/en-us/stylesheet.c ss'

Sun, 08 Sep 2013 09:32:37 GMT: DEBUG: SC.Module: Loading JavaScript file in 'coreweb/timezone_picker' -> '/system/cloudos/1S.101264/coreweb/timezone_picker/1S.101264/en-us/javascript-s trings.js'

Sun, 08 Sep 2013 09:32:37 GMT: DEBUG: SC.Module: Loading CSS file in 'cloudkit/account' -> '/system/cloudos/1S.101264/cloudkit/account/1S.101264/en-us/stylesheet.css'

Sun, 08 Sep 2013 09:32:37 GMT: DEBUG: SC.Module: Loading JavaScript file in 'cloudkit/account' -> '/system/cloudos/1S.101264/cloudkit/account/1S.101264/en-us/javascript-strings. js'

Sun, 08 Sep 2013 09:32:37 GMT: DEBUG: SC.Module: Prefetching module 'coreweb/date_formatter'.

Sun, 08 Sep 2013 09:32:37 GMT: DEBUG: SC.Module: Loading JavaScript file in 'coreweb/date_formatter' -> '/system/cloudos/1S.101264/coreweb/date_formatter/1S.101264/en-us/javascript-st rings.js'

Sun, 08 Sep 2013 09:32:37 GMT: DEBUG: SC.Module: Prefetching module 'cloudos/alarms'.

Sun, 08 Sep 2013 09:32:37 GMT: DEBUG: SC.Module: Loading CSS file in 'cloudos/alarms' -> '/system/cloudos/1S.101264/cloudos/alarms/1S.101264/en-us/stylesheet.css'

Sun, 08 Sep 2013 09:32:37 GMT: DEBUG: SC.Module: Loading JavaScript file in 'cloudos/alarms' -> '/system/cloudos/1S.101264/cloudos/alarms/1S.101264/en-us/javascript-strings.js '

Sun, 08 Sep 2013 09:32:37 GMT: DEBUG: SC.Module: Prefetching module 'cloudos/language'.

Sun, 08 Sep 2013 09:32:37 GMT: DEBUG: SC.Module: Loading JavaScript file in 'cloudos/language' -> '/system/cloudos/1S.101264/cloudos/language/1S.101264/en-us/javascript-strings. js'

Sun, 08 Sep 2013 09:32:37 GMT: DEBUG: SC.Module: Module 'cloudkit/error_catcher' finished loading.

Sun, 08 Sep 2013 09:32:37 GMT: DEBUG: SC.Module: Module 'cloudkit/error_catcher' was prefetched, not evaluating until needed.

Sun, 08 Sep 2013 09:32:37 GMT: DEBUG: SC.Module: Module 'coreweb/timezone_picker' finished loading.

Sun, 08 Sep 2013 09:32:37 GMT: DEBUG: SC.Module: Evaluating and invoking callbacks for 'coreweb/timezone_picker'.

Sun, 08 Sep 2013 09:32:37 GMT: DEBUG: SC.Module: Module 'coreweb/timezone_picker' has completed loading, invoking callbacks.

Sun, 08 Sep 2013 09:32:37 GMT: DEBUG: SC.Module: Module 'cloudkit/account' finished loading.

Sun, 08 Sep 2013 09:32:37 GMT: DEBUG: SC.Module: Module 'cloudkit/account' was prefetched, not evaluating until needed.

Sun, 08 Sep 2013 09:32:37 GMT: DEBUG: SC.Module: Module 'coreweb/date_formatter' finished loading.

Sun, 08 Sep 2013 09:32:37 GMT: DEBUG: SC.Module: Module 'coreweb/date_formatter' was prefetched, not evaluating until needed.

Sun, 08 Sep 2013 09:32:37 GMT: DEBUG: SC.Module: Module 'cloudos/alarms' finished loading.

Sun, 08 Sep 2013 09:32:37 GMT: DEBUG: SC.Module: Module 'cloudos/alarms' was prefetched, not evaluating until needed.

Sun, 08 Sep 2013 09:32:37 GMT: DEBUG: SC.Module: Module 'cloudos/language' finished loading.

Sun, 08 Sep 2013 09:32:37 GMT: DEBUG: SC.Module: Module 'cloudos/language' was prefetched, not evaluating until needed.

Sun, 08 Sep 2013 09:32:38 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: BEGIN sendEvent: 'userDidSubmit'

Sun, 08 Sep 2013 09:32:38 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: active.authUI.fieldsEditable: will handle event 'userDidSubmit'

Sun, 08 Sep 2013 09:32:38 GMT: DEBUG: CloudKit: Sending login POST request to https://setup.icloud.com/setup/ws/1/login

Sun, 08 Sep 2013 09:32:38 GMT: DEBUG: --> Request 2: POST to https://setup.icloud.com/setup/ws/1/login?clientBuildNumber=1S.101264&clientId=6 7367AFE-54ED-4909-9EDE-B167367A91AE, headers: Content-Type=text/plain, body: (omitted)

Sun, 08 Sep 2013 09:32:38 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: BEGIN gotoState: active.authUI.attemptIsSubmitted

Sun, 08 Sep 2013 09:32:38 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: starting from current state: active.authUI.fieldsEditable

Sun, 08 Sep 2013 09:32:38 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: current states before: active.authUI.fieldsEditable

Sun, 08 Sep 2013 09:32:38 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: pivot state = active.authUI

Sun, 08 Sep 2013 09:32:38 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: <-- exiting state: active.authUI.fieldsEditable

Sun, 08 Sep 2013 09:32:38 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: --> entering state: active.authUI.attemptIsSubmitted

Sun, 08 Sep 2013 09:32:38 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: current states after: active.authUI.attemptIsSubmitted

Sun, 08 Sep 2013 09:32:38 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: END gotoState: active.authUI.attemptIsSubmitted

Sun, 08 Sep 2013 09:32:38 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: END sendEvent: 'userDidSubmit'

Sun, 08 Sep 2013 09:32:38 GMT: DEBUG: Sending stats to feedbackws

Sun, 08 Sep 2013 09:32:38 GMT: DEBUG: --> Request 3: POST to https://feedbackws.icloud.com/reportStats, headers: Content-Type=text/plain, body: (omitted)

Sun, 08 Sep 2013 09:32:38 GMT: DEBUG: <-- Response 2: 0 (244ms), headers: body: (empty)

Sun, 08 Sep 2013 09:32:38 GMT: WARN: Could not decode JSON: Unexpected end of input

Sun, 08 Sep 2013 09:32:38 GMT: DEBUG: COS: invoking loginDidFail

Sun, 08 Sep 2013 09:32:38 GMT: WARN: Auth: No auth bag or recognized status code

Sun, 08 Sep 2013 09:32:38 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: BEGIN sendEvent: 'authDidNotConnect'

Sun, 08 Sep 2013 09:32:38 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: active.authUI.attemptIsSubmitted: will handle event 'authDidNotConnect'

Sun, 08 Sep 2013 09:32:38 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: END sendEvent: 'authDidNotConnect'

Sun, 08 Sep 2013 09:32:39 GMT: DEBUG: <-- Response 3: 200 (432ms), headers: Cache-Control=no-cache, no-store, private, no-cache, no-store, private, Content-Type=application/json; charset=UTF-8, X-Server-Timing=msREQUEST=0 msTOTAL=0 body: (omitted)

Sun, 08 Sep 2013 09:32:39 GMT: INFO: Successfully sent stats to feedbackws

Sun, 08 Sep 2013 09:32:42 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: BEGIN gotoState: active.authUI.fieldsEditable

Sun, 08 Sep 2013 09:32:42 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: starting from current state: active.authUI.attemptIsSubmitted

Sun, 08 Sep 2013 09:32:42 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: current states before: active.authUI.attemptIsSubmitted

Sun, 08 Sep 2013 09:32:42 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: pivot state = active.authUI

Sun, 08 Sep 2013 09:32:42 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: <-- exiting state: active.authUI.attemptIsSubmitted

Sun, 08 Sep 2013 09:32:42 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: --> entering state: active.authUI.fieldsEditable

Sun, 08 Sep 2013 09:32:42 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: current states after: active.authUI.fieldsEditable

Sun, 08 Sep 2013 09:32:42 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: END gotoState: active.authUI.fieldsEditable

Sun, 08 Sep 2013 09:32:42 GMT: DEBUG: CloudKit: ErrorCatcher dialog invoked.

Sun, 08 Sep 2013 09:32:42 GMT: DEBUG: SC.Module: Attempting to load 'cloudkit/error_catcher'

Sun, 08 Sep 2013 09:32:42 GMT: DEBUG: SC.Module: Module 'cloudkit/error_catcher' already loaded.

Sun, 08 Sep 2013 09:32:42 GMT: DEBUG: SC.Module: Evaluating JavaScript for module 'cloudkit/error_catcher'.

Sun, 08 Sep 2013 09:32:42 GMT: DEBUG: SC.Module: Module 'cloudkit/error_catcher' has completed loading, invoking callbacks.

Sun, 08 Sep 2013 09:32:44 GMT: DEBUG: CloudKit: Sending error catcher report for “cloudos”

Sun, 08 Sep 2013 09:32:44 GMT: DEBUG: --> Request 4: POST to https://feedbackws.icloud.com/reportError, headers: Content-Type=text/plain, body: (omitted)

Sun, 08 Sep 2013 09:32:44 GMT: DEBUG: <-- Response 4: 200 (248ms), headers: Cache-Control=no-cache, no-store, private, no-cache, no-store, private, Content-Type=application/json; charset=UTF-8, X-Server-Timing=msREQUEST=4 msTOTAL=4 body: (omitted)

Sun, 08 Sep 2013 09:32:47 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: BEGIN sendEvent: 'userDidSubmit'

Sun, 08 Sep 2013 09:32:47 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: active.authUI.fieldsEditable: will handle event 'userDidSubmit'

Sun, 08 Sep 2013 09:32:47 GMT: DEBUG: CloudKit: Sending login POST request to https://setup.icloud.com/setup/ws/1/login

Sun, 08 Sep 2013 09:32:47 GMT: DEBUG: --> Request 5: POST to https://setup.icloud.com/setup/ws/1/login?clientBuildNumber=1S.101264&clientId=6 7367AFE-54ED-4909-9EDE-B167367A91AE, headers: Content-Type=text/plain, body: (omitted)

Sun, 08 Sep 2013 09:32:47 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: BEGIN gotoState: active.authUI.attemptIsSubmitted

Sun, 08 Sep 2013 09:32:47 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: starting from current state: active.authUI.fieldsEditable

Sun, 08 Sep 2013 09:32:47 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: current states before: active.authUI.fieldsEditable

Sun, 08 Sep 2013 09:32:47 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: pivot state = active.authUI

Sun, 08 Sep 2013 09:32:47 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: <-- exiting state: active.authUI.fieldsEditable

Sun, 08 Sep 2013 09:32:47 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: --> entering state: active.authUI.attemptIsSubmitted

Sun, 08 Sep 2013 09:32:47 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: current states after: active.authUI.attemptIsSubmitted

Sun, 08 Sep 2013 09:32:47 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: END gotoState: active.authUI.attemptIsSubmitted

Sun, 08 Sep 2013 09:32:47 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: END sendEvent: 'userDidSubmit'

Sun, 08 Sep 2013 09:32:47 GMT: DEBUG: <-- Response 5: 0 (170ms), headers: body: (empty)

Sun, 08 Sep 2013 09:32:47 GMT: WARN: Could not decode JSON: Unexpected end of input

Sun, 08 Sep 2013 09:32:47 GMT: DEBUG: COS: invoking loginDidFail

Sun, 08 Sep 2013 09:32:47 GMT: WARN: Auth: No auth bag or recognized status code

Sun, 08 Sep 2013 09:32:47 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: BEGIN sendEvent: 'authDidNotConnect'

Sun, 08 Sep 2013 09:32:47 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: active.authUI.attemptIsSubmitted: will handle event 'authDidNotConnect'

Sun, 08 Sep 2013 09:32:47 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: END sendEvent: 'authDidNotConnect'

Sun, 08 Sep 2013 09:32:51 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: BEGIN gotoState: active.authUI.fieldsEditable

Sun, 08 Sep 2013 09:32:51 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: starting from current state: active.authUI.attemptIsSubmitted

Sun, 08 Sep 2013 09:32:51 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: current states before: active.authUI.attemptIsSubmitted

Sun, 08 Sep 2013 09:32:51 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: pivot state = active.authUI

Sun, 08 Sep 2013 09:32:51 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: <-- exiting state: active.authUI.attemptIsSubmitted

Sun, 08 Sep 2013 09:32:51 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: --> entering state: active.authUI.fieldsEditable

Sun, 08 Sep 2013 09:32:51 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: current states after: active.authUI.fieldsEditable

Sun, 08 Sep 2013 09:32:51 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: END gotoState: active.authUI.fieldsEditable

Sun, 08 Sep 2013 09:32:55 GMT: DEBUG: Sending stats to feedbackws

Sun, 08 Sep 2013 09:32:55 GMT: DEBUG: --> Request 6: POST to https://feedbackws.icloud.com/reportStats, headers: Content-Type=text/plain, body: (omitted)

Sun, 08 Sep 2013 09:32:55 GMT: DEBUG: <-- Response 6: 200 (84ms), headers: Cache-Control=no-cache, no-store, private, no-cache, no-store, private, Content-Type=application/json; charset=UTF-8, X-Server-Timing=msREQUEST=0 msTOTAL=0 body: (omitted)

Sun, 08 Sep 2013 09:32:55 GMT: INFO: Successfully sent stats to feedbackws

Sun, 08 Sep 2013 09:33:03 GMT: DEBUG: CloudOS window received focus event

Sun, 08 Sep 2013 09:34:25 GMT: DEBUG: CloudOS window received focus event

Sun, 08 Sep 2013 09:34:37 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: BEGIN sendEvent: 'userDidSubmit'

Sun, 08 Sep 2013 09:34:37 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: active.authUI.fieldsEditable: will handle event 'userDidSubmit'

Sun, 08 Sep 2013 09:34:37 GMT: DEBUG: CloudKit: Sending login POST request to https://setup.icloud.com/setup/ws/1/login

Sun, 08 Sep 2013 09:34:37 GMT: DEBUG: --> Request 7: POST to https://setup.icloud.com/setup/ws/1/login?clientBuildNumber=1S.101264&clientId=6 7367AFE-54ED-4909-9EDE-B167367A91AE, headers: Content-Type=text/plain, body: (omitted)

Sun, 08 Sep 2013 09:34:37 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: BEGIN gotoState: active.authUI.attemptIsSubmitted

Sun, 08 Sep 2013 09:34:37 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: starting from current state: active.authUI.fieldsEditable

Sun, 08 Sep 2013 09:34:37 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: current states before: active.authUI.fieldsEditable

Sun, 08 Sep 2013 09:34:37 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: pivot state = active.authUI

Sun, 08 Sep 2013 09:34:37 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: <-- exiting state: active.authUI.fieldsEditable

Sun, 08 Sep 2013 09:34:37 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: --> entering state: active.authUI.attemptIsSubmitted

Sun, 08 Sep 2013 09:34:37 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: current states after: active.authUI.attemptIsSubmitted

Sun, 08 Sep 2013 09:34:37 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: END gotoState: active.authUI.attemptIsSubmitted

Sun, 08 Sep 2013 09:34:37 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: END sendEvent: 'userDidSubmit'

Sun, 08 Sep 2013 09:34:37 GMT: DEBUG: <-- Response 7: 0 (229ms), headers: body: (empty)

Sun, 08 Sep 2013 09:34:37 GMT: WARN: Could not decode JSON: Unexpected end of input

Sun, 08 Sep 2013 09:34:37 GMT: DEBUG: COS: invoking loginDidFail

Sun, 08 Sep 2013 09:34:37 GMT: WARN: Auth: No auth bag or recognized status code

Sun, 08 Sep 2013 09:34:37 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: BEGIN sendEvent: 'authDidNotConnect'

Sun, 08 Sep 2013 09:34:37 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: active.authUI.attemptIsSubmitted: will handle event 'authDidNotConnect'

Sun, 08 Sep 2013 09:34:37 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: END sendEvent: 'authDidNotConnect'

Sun, 08 Sep 2013 09:34:42 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: BEGIN gotoState: active.authUI.fieldsEditable

Sun, 08 Sep 2013 09:34:42 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: starting from current state: active.authUI.attemptIsSubmitted

Sun, 08 Sep 2013 09:34:42 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: current states before: active.authUI.attemptIsSubmitted

Sun, 08 Sep 2013 09:34:42 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: pivot state = active.authUI

Sun, 08 Sep 2013 09:34:42 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: <-- exiting state: active.authUI.attemptIsSubmitted

Sun, 08 Sep 2013 09:34:42 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: --> entering state: active.authUI.fieldsEditable

Sun, 08 Sep 2013 09:34:42 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: current states after: active.authUI.fieldsEditable

Sun, 08 Sep 2013 09:34:42 GMT: INFO: SC.Statechart<cloudos-statechart, sc818>: END gotoState: active.authUI.fieldsEditable

Sun, 08 Sep 2013 09:34:42 GMT: DEBUG: CloudKit: ErrorCatcher dialog invoked.

Sun, 08 Sep 2013 09:34:42 GMT: DEBUG: SC.Module: Attempting to load 'cloudkit/error_catcher'

Sun, 08 Sep 2013 09:34:42 GMT: DEBUG: SC.Module: Module 'cloudkit/error_catcher' already loaded.



PLEASE HELP!!! This is extremely annoying as I am an avid apple/icloud/mobileme/.mac user for ove 10 years. How is it possible that I can't access my own .mac account from my own mac?!!!

MacBook 2.4 GHz Intel Core 2 Duo, Mac OS X (10.6.6), iPhone 2G

Posted on Sep 8, 2013 2:41 AM

Reply
3 replies

Sep 8, 2013 2:23 PM in response to Tom Lambrou

Tom ....


iCloud minimum requirements for a Mac are v10.7 or later as noted here > iCloud: System requirements


Your profile indicates your Mac has v10.6.6 installed but the report indicates v10.8.4 ??


This has been going on for a year? Have you contacted Apple ?


Anti virus software installed, or MacKeeper, or Speed Download by chance?






messaged edited by: cs

Sep 8, 2013 6:28 PM in response to Carolyn Samit

Thank you for your reply. Yes my profile is incorrect. I will update it. I am running 10.8.4 with all app updates performed. I have not contacted apple about this. I was under the impression that the only support that they offer to people without active apple care is on these forums. Am I wrong about this?


It may not be a full year, but it's been a while. At least 6 months. If any of the software you mentioned is installed, I did not install it intentionally or at least don't remember doing so. Spotlight searches revealed no such apps either.

Sep 8, 2013 7:35 PM in response to Tom Lambrou

No. You can get support for a Mac within the one year limited warranty without AppleCare. However, they may charge a fee.


Since this issue has been going on for so long, I'd definitely give them a call.



Contacting Apple for support and service


You could try installing the v10.8.4 combo > OS X Mountain Lion Update v10.8.4 (Combo)


That will replace any missing system files. Make sure to restart your Mac after the combo is installed.


Then try logging in to iCloud.com.

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