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What does "CRC error" mean? On an iPhone 4S iOS 6.1.3

My iPhone 4S keeps shutting off by itself. When it wakes up it shows the apple logo, as if it had been reset. Looking in the diagnostics log there are many errors that say "CRC error". What does this mean? How can I fix it? I have restored the OS and reset the phone but it keeps happening.

And the battery indicator is stuck...

The crc err! is located in a Panic.plist window.


User uploaded fileUser uploaded fileUser uploaded fileUser uploaded file


Hope you could help me 🙂 ah! i forgot to tell you that in my country there isn´t an Apple Store, so i could not go and exchange it for other 😟

The iPhone has 2 years of use... he´s very old jeje

iPhone 4S, iOS 6.1.3, 16 GB Black

Posted on Sep 8, 2013 10:20 AM

Reply
10 replies

Aug 26, 2014 5:35 PM in response to Gustavo Gomez

HEre's what I did to fix it: http://complicatedmelody.com/crc%20err%20iOS


Here's what I did to fix mine.

  1. Connect the unit to a laptop and open iTunes app.
  2. Back-up your files first. By clicking on iPhone then Back Up Now button.
  3. Check if iTunes is of its latest version. Click on iTunes then Check for Updates. Make sure to update to the latest version.
  4. Set unit to DFU mode. You will enter DFU mode by pressing power button and home button at the same time for 10 seconds. Continue to press the home button but unhold the power button until a message will appear in your iTunes app. It will ask you to restore your unit to its latest OS.
  5. Click Restore button. iTunes will download the software and automatically update your unit. Don't unplug until done.
  6. It will ask you to setup your unit again. Make sure to Restore from your previous backup (from step 2).

Sep 10, 2014 9:48 AM in response to mcHalley

this doesn't work.. you might have had a different problem.. running 7.1.2 on 5s and every 3-5 minutes even after back-up,restore, etc. my device is still cycling.. :-(


...just started today for me after first reporting power stuck at 43%.. after reboot fully charged at 100% but now power cycling every 3-5 mins.. did backup and restore (with a bunch of reboots in the middle) and it came back to the same state all over again.. CRC errors are usually memory issues.. and well written software should block out bad memory sectors to avoid hitting them again, right?

Feb 19, 2015 10:42 AM in response to vrsfromdrobeta turnu severin

vrsfromdrobeta turnu severin wrote:


Change the battery.I just fixed it .Charging normally ,without reset cycles .One small warning.Under the screw (at the battery) ,is a small black thing .DON`T LOSE it 🙂


That's unauthorized service. That voids all support form Apple, regardless of your warranty status, and therefore is not recommended.

Apple does not sell user-serviceable parts. Any battery you can buy from a third party is therefore either:

A) Counterfeit.

B) Stolen.

C) Salvaged from another device.


Ton anyone reading vrsfromdrobeta's post, do not follow those instructions unless you are prepared to have your device permanently unserviceable and unsupportable by Apple. It is a far better option to simply request that Apple replace the battery for the standard $79 USD + tax.

What does "CRC error" mean? On an iPhone 4S iOS 6.1.3

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