1 Reply Latest reply: Sep 10, 2013 9:12 AM by mario49
laurenfromasheville Level 1 Level 1 (0 points)

Have had Apple TV for over 2 years but in the last several months, when I rent a movie from iTunes, it takes over 2 hours for the movie to download.  This was never the case in the past.  It used to just take moments.  I have changed NOTHING within my system, nor do I feel I should have to.  Could someone explain to me why this is happening?  I also use Apple TV to stream my Netflix movies...no lag time at all with those.

 

It does tell me that I would it to download faster I should change the resolution in "settings".  Well, why the **** would I want to do that?  And whay suddenly have to do this?  Kind of ruins the reason for having a high end SONY flat screen.

 

Open to ideas.

 

Kindest regards~

 

Lauren


Apple TV
  • 1.
    mario49 Community Specialists Community Specialists (2,060 points)

    Hello laurenfromasheville,

     

    Thanks for using Apple Support Communities.

    For more information on this, take a look at:

     

    iTunes Store: Download times will vary

    http://support.apple.com/kb/HT1577

     

    2-hour movie1.0-1.5 GB18-24 minutesAbout 1.5-2 hoursn/a2
    2-hour HD movie3.0-4.5 GB54-72 minutes3About 4.5-6 hours3n/a2

     

     

    Apple TV (3rd generation) - Technical Specifications

    http://support.apple.com/kb/SP648

     

    A sustained 8-Mbit/s or faster Internet connection is recommended for viewing 1080p high-definition movies and TV shows, 6-Mbit/s or faster for viewing 720p content, and 2.5-Mbit/s or faster for standard-definition content. Internet connection speeds may vary depending on your ISP and other factors.

     

    Best of luck,

    Mario