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cant add a video to my ipod

i cant add a video to my ipod
does it have a limit like 720p only? or the size?
it says " ***** was not copied to the iPod ''TJ's iPod'' because it cannot be played on this iPod "

btw its in mp4 format

thank you

iPod touch, iOS 6.1.3

Posted on Sep 8, 2013 3:52 PM

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Question marked as Best reply

Posted on Sep 8, 2013 3:59 PM

There are many flavors of mp4 and not all are compatible with the iPod.

iTunes: Frequently asked questions about viewing and syncing videos

iTunes: May be unable to transfer videos to iPhone, iPad, or iPod

You may have to use a thridparty program like the free HandBrake to convert them to compatible format. Handbrake has preset outputs for iPods/iPhones.

2 replies
Question marked as Best reply

Sep 8, 2013 3:59 PM in response to TJ3262

There are many flavors of mp4 and not all are compatible with the iPod.

iTunes: Frequently asked questions about viewing and syncing videos

iTunes: May be unable to transfer videos to iPhone, iPad, or iPod

You may have to use a thridparty program like the free HandBrake to convert them to compatible format. Handbrake has preset outputs for iPods/iPhones.

cant add a video to my ipod

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