Mail on iPhone iOS 6.1.3 Opens Single Inbox by Default, Not "All Mailboxes"

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Level 1

8 points

Mail on iPhone iOS 6.1.3 Opens Single Inbox by Default, Not "All Mailboxes"

I have five e-mail accounts linked to my Mail app (an Exchange account, an IMAP account, and three Outlook POP accounts. Everytime I close the app (close the app meaning double tap the Home button and close it) and reopen it, the Mail app opens the first Inbox on the list. Unfortunately, it is an inbox I rarely use, the Exchange account. I constantly have to press back to go to my "All Mailboxes" screen and then select the correct account Inbox from there. Of course, if I don't fully close the app, but rather tap the home button once and reopen it, the app opens where it left off.

Is there an easier way to make the app open to "All Mailboxes" screen by default vs. the first account listed alphabetically? Or, perhaps the app opening the Exchange account because it thinks it has a priority over the IMAP and POP accounts?

I searched this on Google but all I could find were forums from 2010 that were never answered.

Thank you in advance!

Posted on Sep 8, 2013 9:09 PM

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Answer 1

ckuan

Level 10

120,680 points

Sep 8, 2013 9:26 PM in response to Stunads

Try leaving on All mailboxes (selected), and don't double tap to close Mail, just a single Home button tap.

Open the mail, does it stays on All mailboxes?

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Answer 2

Stunads Author

Level 1

8 points

Sep 8, 2013 9:33 PM in response to ckuan

Yes, it does stay where it left off at the "All Mailboxes" screen. But sometimes I kill the app completely from the multitasking dock and then restart it. When this is done, it defaults to the first inbox on the list.

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Answer 3

ckuan

Level 10

120,680 points

Sep 8, 2013 9:37 PM in response to Stunads

You don't have to kill the app or any apps since most app do not run in the background.

(Some music, navigation, etc. apps do run in the background.

Read this:

http://support.apple.com/kb/HT4211

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Answer 4

Stunads Author

Level 1

8 points

Sep 8, 2013 9:48 PM in response to ckuan

I realize I don't have to kill the apps as they don't use up memory/battery life like that of a desktop computer while open in the background. I usually do it if the app becomes unresponsive or lags. I guess the Mail app is one that I will just leave open. Thanks!

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Answer 5

ckuan

Level 10

120,680 points

Sep 8, 2013 10:28 PM in response to Stunads

You are welcome.

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Answer 6

Jan 10, 2014 8:57 AM in response to Stunads

I don't know if this is still an issue, but... Go into mail so that all of your mailboxes are listed then click edit at the top. Scroll to the bottom and you can move your mailboxes just like you can order them at the top. If you put the one you want to go directly into at the top of the list (at the bottom of the mail window) you will go there each time you open Mail.

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Answer 7

Stunads Author

Level 1

8 points

Jan 10, 2014 11:55 AM in response to TomJones75

Thank you TomJones75. When I posted this initially, I was running iOS 6.1.3 and not iOS 7. I don't think editing the order of the inboxes was an option back on iOS 6.1.3. With your tip, I was able to re-order my inboxes but it still defaults to the Exchange account when opened.

I.e. first account listed under mailboxes is now an Outlook account and the 2nd is an Exhannge account. Mail still defaults to the Exhange account even though the Outlook is my default email address for the iPhone.

Good tip though! Thanks!

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Answer 8

Jan 10, 2014 2:04 PM in response to Stunads

Did you order from the bottom of the window? You can reorder from the top and there should be a list at the bottom

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Answer 9

Stunads Author

Level 1

8 points

Jan 10, 2014 2:10 PM in response to TomJones75

Completely spaced on that. That worked. Thanks again!

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