4 Replies Latest reply: Sep 8, 2013 7:10 PM by Diavonex
slaw60 Level 1 Level 1 (0 points)

Tried resetting ipad due to freezing/slow run time.  Powered off, left for 3 hours, tried powering on.  Apple logo appears and the screen is frozen.


iPad 2
  • Diavonex Level 9 Level 9 (66,450 points)

    Reset iPad

     

     

    Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears

     

     

    Note: Data will not be affected.

  • Diavonex Level 9 Level 9 (66,450 points)

    If the reset doesn't work:

     

     

    Force your iPad into Recovery Mode.

     

     

    http://support.apple.com/kb/ht1808

  • slaw60 Level 1 Level 1 (0 points)

    I have already held down the sleep/wake button and Home button.  The apple logo appears, but it is frozen.

  • Diavonex Level 9 Level 9 (66,450 points)

    Force your iPad into Recovery Mode.

     

     

    Recovery Mode

     

     

    1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.

     

     

    2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.

     

     

    3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.

     

     

    4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button.

     

     

    5. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.

     

     

    Note: You need to be patient and repeat the above many times to recover your iPad. Data will be lost.