Hi, I have an iphone 5 i brought the handset by its self unlocked, i have recently moved jobs from a vodafone sim to O2 but the phone wont accept the O2 sim can you help?

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Coward1982 Author

Level 1

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Hi, I have an iphone 5 i brought the handset by its self unlocked, i have recently moved jobs from a vodafone sim to O2 but the phone wont accept the O2 sim can you help?

iPhone 5, iOS 6.1.4

Posted on Sep 9, 2013 4:41 AM

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Answer 1

FelipeV

Level 6

10,636 points

Sep 9, 2013 4:44 AM in response to Coward1982

Where did you buy the phone? The only place you can buy unlocked iphones out of the box is the Apple Store. If you bought it "SIM free" at CarphoneWarehouse, you phone locked to the carrier whose SIM you used to activate it, and you must get that carrier to unlock it.

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