I have credit but I can't bye an app

I can't continue in payment information

iPad 2, iOS 6.1.4

Posted on Sep 9, 2013 6:56 AM

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11 replies

Sep 9, 2013 7:01 AM in response to sina.moghadam

What happens when you try to buy something, does the 'buy' button not work, do you get any error messages ... ? I'm not sure what 'can't continue in payment information' means.


If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users here on these forums, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption


If it's a different problem ... ?

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I have credit but I can't bye an app

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