Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I am connects to wifi for 5 seconds and then it disconnects

It allows me to conncet to my wireless and then it disconnects after 5 seconds. Help please.

Posted on Sep 9, 2013 8:04 AM

Reply
1 reply

Sep 11, 2013 10:09 AM in response to Zoe19

Hey there Zoe19!


I have a couple of articles that can help you troubleshoot this issue. First, if you are experiencing the issue on your Apple computer running OS X, you will want to see this article:


Wi-Fi Quick Assist

http://support.apple.com/kb/HT1145


If you are experiencing the issue on your iOS device, you will want to see this article:


iOS: Troubleshooting Wi-Fi networks and connections

http://support.apple.com/kb/TS1398


If the issue is consistent across multiple devices, then you will want to check on the settings of your router and match them to these recommended settings:


iOS and OS X: Recommended settings for Wi-Fi routers and access points

http://support.apple.com/kb/HT4199


Thanks for using the Apple Support Communities. Have a good one!


-Braden

I am connects to wifi for 5 seconds and then it disconnects

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.