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Sep 11, 2013 9:24 AM in response to dianak22by braden85,Hi dianak22!
I have an article here that can help you troubleshoot to resolve this issue:
iPod nano (6th generation): Hardware troubleshooting
http://support.apple.com/kb/TS3474
You can also walk through the steps of troubleshooting using the troubleshooting assistant, which can be found here:
Apple - Support - iPod nano (6th generation) - iTunes Troubleshooting Assistant
http://www.apple.com/support/ipodnano/6th_generation/assistant/itunes/
Thanks for using the Apple Support Communities!
Cheers,
Braden
