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I am getting purple lines while taking snaps and video on my iphone 5 ?

Can anyone help me about this issue as i have loaded latest OS present i.e. 6.1.4 .......Its too bad as camera is the app which i use daily and in front of whole gang i feel insulted....

iPhone 5, iOS 6.1.4, Camera Fault

Posted on Sep 9, 2013 8:52 AM

Reply
2 replies

Sep 9, 2013 2:39 PM in response to immuzain

Quit the App by opening multi-tasking bar, holding down the icon for the App for about 3-5 seconds, and then tap the red circle with the white minus sign.

Relaunch the App and try again.
Restart the device. http://support.apple.com/kb/ht1430

Reset the device. (Same article as above.)

Restore from backup. http://support.apple.com/kb/ht1766 (If you don't have a backup, make one now, then skip to the next step.)

Restore as new device. http://support.apple.com/kb/HT4137
For this step, do not re-download ANYTHING, and do not sign into your Apple ID.

Test the issue after each step. If the last one does not resolve the issue, it is likely a hardware problem.

I am getting purple lines while taking snaps and video on my iphone 5 ?

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