iPod Touch, bottom and side of touch screen are dead to touch..!

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Level 1

10 points

iPod Touch, bottom and side of touch screen are dead to touch..!

My daughters I Pod touch has a problem with the touch screen, I have restarted the device and went throught the reset procedure yet the screen is still

dead down the right hand side and the bottom. For example if I open the calculator the bottom row and right side row of icons are dead, all the other buttons tap ok.. Is it a Hardware problem...she can't select the music icon at the bottom and does not really want to restore the device as all songs will be lost..

I have read restoring does not always work for this problem..any suggestions how to fix ? 😕

iPod touch, iOS 4, Build Version 4B1 iOS 1.1.5

Posted on Sep 9, 2013 9:14 AM

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Answer 1

lllaass

Level 10

210,513 points

Sep 9, 2013 9:22 AM in response to williamlw383

- Restore from backup. See:

iOS: How to back up

- Restore to factory settings/new iOS device.

If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem. I suspect a hardware problem. likely a bad digitizer.

Apple Retail Store - Genius Bar

Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.

Apple - iPod Repair price

A third-party place like the following maybe less. Google for more.

iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

Replace the screen yourself if you are up to it

iPod Touch Repair – iFixit

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