Q: Trying to connect to the App Store. Getting an error message saying "could not connect to the server". Is there a problem with the store or my iPad?
Trying to connect to the App Store on my iPad. Getting an error message "could not connect to the server". Is the a problem with my iPad or the App Store?
iPad 2, iOS 6.1.3
Posted on Sep 9, 2013 10:29 AM
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom
Posted on Sep 9, 2013 2:16 PM