Currently Being ModeratedSep 11, 2013 9:51 AM (in response to rascally_rabb1t)
Thank you for providing the details of the issue you are experiencing with your MacBook Air. You have taken some really good troubleshooting steps already.
I recommend following the steps in this article:
Follow the steps in the section labeled, "Symptom: My Mac does not connect to the Internet."
Thank you for posting in the Apple Support Communities.
Currently Being ModeratedOct 2, 2013 8:50 AM (in response to rascally_rabb1t)
I am having the same issue. My MBA started doing the same thing about a week ago. The computer had no issues 3 weeks ago when I purchased it.
I've taken a lot of the same steps as you have had no luck figuring out a solution.
- Turning on / off computer
- Turning on / off wifi
- Removing from favorite network
- Using "Join other network" and adding all the information manually
- Joining other networks and then joining my network
- Deleted the keychain access for the network and tried adding it again
Eventually I am able to connect, but it takes about 30 minutes and I haven't been able to figure out what actually allows me to get on. But everytime my computer sleeps or I turn off WIFI it takes another 30 minutes or so to connect.
This is happening on my network at work. No one else is having the same issues -- there are about 15 others who are able to connect to the network without any problems.
13-inch, Mid 2013
Software OS X 10.8.5 (12F37)
Graphics Intel HD Graphics 5000 1024 MB
Memory 8 GB 1600 MHz DDR3
Processor 1.7 GHz Intel Core i7
Currently Being ModeratedNov 12, 2013 2:13 AM (in response to rascally_rabb1t)
I have exactly the same issue. It's only on one location, and works fine everywhere else. But my other devices all connect to this wireless absolutely fine - so presume that the wi-fi settings for this location have got themselves in a bit of a muddle?!?!
I've followed ALL the possible fixes that I've found on the advice and community forums, but none of them work.
I'm on an older machine that rascally_rabb1t, but allof mysoftware is up to date and everything else runs as it should. I regularly fight the fight for Mac amongst my colleagues who run windows based machines - so am desperate to get this fixed so that I can return to the morla highground! (and do my work also!) Help!!!!
Currently Being ModeratedDec 7, 2013 12:58 PM (in response to rascally_rabb1t)
I ran into the same issue at one location. The macbook air 2013 used to work there over the past few months. Today it didn't. A windows laptop was successfully connected to the wifi. The air connects to wifi in other locations. I will apply a patch and try again next weekend.
Currently Being ModeratedJan 6, 2014 12:26 AM (in response to rascally_rabb1t)
This has started happening to me too.
The steps which seemed to fix it were - deleting all the passphrases in the keychain, deleting all the network adapters in the sytem preferences. Then re adding the network adapters, unticking remember networks, restarting and reinputting the passphrase. Then re-ticking the remember networks and re-starting again.
However as I only did that yesterday I cant be sure it wont re-occur
Currently Being ModeratedJan 6, 2014 12:31 AM (in response to sheila_m.)
(PS - to my main reply below in the thread)
Oh and sheila_m. your suggestions, while undoubtedy helpful, unfortunately do not solve the issue. There is some sort of bug here. My personal suspicions lie with some sort of keychain corruption.
Currently Being ModeratedJan 7, 2014 6:08 AM (in response to rascally_rabb1t)
This problem became increasingly worse for me, and I resigned myself that I'd have to contact Apple Support and pay to have it resolved. However, when I did so, they 'suggested' that i may want to consider upgrading my iOS to OSX to see if that resolved it, as even if it didn't, I'd be entitled to free support to get the issue resolved!
I did so, and it seems to have resolved all of the wireless issues, as well as giving me some new neat Apps such as Maps & iChat. Thanks Apple - you're the best!!!
Currently Being ModeratedJan 14, 2014 4:04 PM (in response to rascally_rabb1t)
I am also experiencing this problem. For me it comes down to the Mini-Display port. As soon as I am connection my external monitor via a Mini-Display-Port to HDMI-Adapter the WLAN starts to do weird things. Sometimes it disconnects completely. Then the signal shows, that I am connected, but I can not go to any webpage. When I delete the connection and recreate it, then it gives me this "timeout" error.
But as soon as I remove the HDMI-Adapter it is working.
And sometimes the internet is working properly, but it's very slow. I made speedtest.net with HDMI-Adapter on and got 9 mbit. Then I removed HDMI-Adapter and got 24 mbit.
I have MacBook Air late 2013. The adapter is no apple original, but also not the cheapest, about 15 Euro.
I even tried to remove the Thunderbolt-Bridge from System-Preferences at Network, but didn't helped.
It's really annoying..
Currently Being ModeratedFeb 27, 2014 4:46 AM (in response to Reitffunk)
You just can't make **** like that up. I have the same problem, and every other device I (iPad 1 and iPhone 5s) have has full reach here. So I thought I'd give your resolution a try. As soon as my internet dropped again, I pulled out my monitors (2 through unoficial displayport to DVI connectors) and my internet was back instantaniously.
It seems that having the monitors connected is the problem.
First I thought that it might be that I'd have my lid closed (and since the antenna is in the screen part) that would lower reach, but even with my lid open the same problem occurs.
There is no particulair reason, it works for like an hour, and then every 5 minutes the internet is gone. A reboot, and you might be fine for another 30 minutes, but no guarantees. Well, thanks for your reply, I would have never thought that that could be the problem. I guess I'd be off to buying original adapters and hope the problem doesn't occur with those.