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iphone 4S - my wifi keeps dropping or it comes up with a message "unable to connect"

iphone 4S - my wifi keeps dropping or it comes up with a message "unable to connect"

iPhone 4S, iOS 6.1.3

Posted on Sep 9, 2013 2:35 PM

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9 replies

Sep 9, 2013 3:47 PM in response to RafikH

1. Did this just start randomly, or have you ever been able to connect to this network?

2. Does this phone connect to other wifi networks?

3. What is the strenght of the wifi connection when you are close to the router (1-3 bars)?


Try to isolate and see if this is just an issue with just this network. If so, and you have access to the settings on the router, I would test out with no security or a different chanel. http://support.apple.com/kb/HT4199 gives all of the recomended settings for wifi networks so that the phone should work optimally with that network


If you are having this same issue with all wifi networks and have gone through a full restore of the phone to new, then you likely have a hardware issue with your phone and may need to look at repair/replacement to resolve this.

iphone 4S - my wifi keeps dropping or it comes up with a message "unable to connect"

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