7 Replies Latest reply: Sep 9, 2013 10:14 PM by Carolyn Samit
azartguy Level 1 Level 1 (0 points)

For some reason I can't open any PDF files with Adobe Reader. Every file says "The file is damaged and could not be repaired." Since it's not possible that every file is damaged, then something's going wrong in the Adobe-Apple interaction. I trashed the application, then downloaded the newest version of Adobe Reader, but there's no change. 

Adobe says to do this:

Screen Shot 2013-09-09 at 3.56.25 PM.png

I followed this but of course, there is no "Open With" selection. What am I missing?

Brian


iPad 2, OS X Mountain Lion (10.8.2)
  • 1. Re: PDF files
    Carolyn Samit Level 10 Level 10 (89,730 points)

    Open a Finder window then from the menu bar click Go > Go to Folder

     

    Type or copy paste the following:

     

    /Library/Internet Plug-Ins

     

    Click Go.

     

    If you see the:  AdobePDFViewer plugin in the Internet Plug-Ins folder, move it to the trash.

     

     

    Restart your Mac and try opening a PDF file.

  • 2. Re: PDF files
    FatMac>MacPro Level 4 Level 4 (2,390 points)

    azartguy wrote:

     

    ...I followed this but of course, there is no "Open With" selection. What am I missing?

    Brian

    Are you doing Get Info on Adobe Reader or a PDF file? The instructions are to use Get Info on a PDF file and then you should have the "Open with" choice. BTW, the default choice for opening PDF's is Apple's Preview application. Can you open those PDF's with Preview?

  • 3. Re: PDF files
    azartguy Level 1 Level 1 (0 points)

    FatMac,

    Well, using Get Info let's me see the "Open With" line, and it's set to the Adobe Reader default, but it still doesn't work. And no, it won't open with Preview either.

    Brian

  • 4. Re: PDF files
    azartguy Level 1 Level 1 (0 points)

    Carolyn,

    I have two. I trashed the first one and left this one AdobePDFViewerNPAPI.plugin . Does this get trashed as well? I hope so, otherwise this didn't work either.
    Brian

  • 5. Re: PDF files
    Carolyn Samit Level 10 Level 10 (89,730 points)

    Yes.

  • 6. Re: PDF files
    azartguy Level 1 Level 1 (0 points)

    Carolyn, that did it, thanks,

    Brian

  • 7. Re: PDF files
    Carolyn Samit Level 10 Level 10 (89,730 points)

    You're welcome Brian.