Q: How come my iTunes library loses files. "File not Located"

When I connect my iPad or iPhone to the comnputer and open iTunes, many of my songs are missing their location. I have to manually search for them. I find some of the albums but iTunes no longer recognizes or has no music inside the album, please help! thanks kindly

iPad 2, iOS 6.1.3

Posted on Sep 9, 2013 4:21 PM

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Q: How come my iTunes library loses files. "File not Located"

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by sterling r,

sterling r Sep 11, 2013 12:13 PM in response to rickyfromhalifax
Community Specialists

Sep 11, 2013 12:13 PM in response to rickyfromhalifax

Hello Ricky,

Thank you for using Apple Support Communities!
Sounds like iTunes has lost track of some of the content in iTunes.
You can use this article to help locate the files:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408

If the content was purchased from the iTunes store, you can always download the songs free of charge again.
iTunes 10 for Mac: Download previous purchases from the iTunes Store
http://support.apple.com/kb/PH1706

Once all the media is located it may be a good idea to consolidate the media so it is all in the same place.
iTunes 10 for Mac: Consolidate your iTunes library
http://support.apple.com/kb/ph990

All the very best,
Sterling
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