I have recently changed my apple id email address, which was ok however I have recently changed my password and now I have icloud account/sign-in issues, can anyone help?

Hey BigBusbyNige!

I have an article here that can help you troubleshoot this issue with your iCloud account:

iCloud: Account troubleshooting

http://support.apple.com/kb/TS3988

Thanks for coming to the Apple Support Communities!

Regards,

Braden

Having changed the password you will have to sign out in System Preferences>iCloud / click 'Delete account' in Settings>iCloud on an iOS device. This will not delete the account from the server.

Your iCloud data will disappear from your Mac/device when you sign out but re-appear when you sign back in.

I am having the same issue.

I recently changed my Apple ID from the one that I originally used to create my iCloud account. However, now I am being prompted to log in to my iCloud account using the original address, which does not exist. I have read the FAQ's, and the trouble shooting tips, but none of them will work for me.

I cant reset the password on my old Apple ID, the email never arrives.

I also cannot delete the iCloud account from inside iOS because I must enter the password for the old account, which doesnt exist.

Even if I try to fully erase the iPod, it will ask me for the same password, which doesn't work.

I have run out of every option that I can try to fix this problem myself, so I would greatly appreciate a reply.

ACravens wrote:

I also cannot delete the iCloud account from inside iOS because I must enter the password for the old account, which doesnt exist.

Did you change the login for the Apple ID or did you create a completely new one? If you change your Apple ID you have to sign out of iCloud on all your devices and sign back in again. If you go to Settings>iCloud and click 'Delete Account' you are being asked for the password? What happens if you enter the password for the old account? (If you created a new account the old one still exists, you can't delete it). The nearest of the choices they offer is probably: go to https://expresslane.apple.com ; select 'More Products and Services', then 'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password' and click 'Continue'.

I FOUND THE SOLUTION!

I had the same exact problem. I had my old apple ID connected to a school email which did not exist anymore. My ipad was prompting me to put the password in for that ID and I could not delete it from my ipad because the "Find My Ipad" was turned on, once again prompting for password. I called apple and they said this Apple no longer exists and is not in there system, which I knew already. After hours on the phone nobody could help me. Try this.

-Go to create a new Apple ID and use the same email address as the old apple ID which is locked in on your ipad

-Create a new password and all that, it will say it send a verification link to your email, in my case my email no longer exists so I could not do this

- I called Apple to explain this problem and I asked if they could verify it for me, which they did after I convinced them it was worth a try. The guy told me that the verification shouldnt matter and should still be able to login but he did it anyway. You can try skipping this step but if it doesn't work then go ahead.

-Go to ICloud and click on your account, the email should be grayed out but it should allow you to change that password, put in the new password which you just created.

-This allowed me to sign in to accept the new terms and conditions but it said "unable to conncet to server" so I just backed out and went to "Delete Account" and it worked!

The whole idea is to re-create your old apple ID into Apple's system and then use that new password. The guy at Apple said tons of people called about this problem and nobody could solve it. I thanked him for helping me and he thanked me for helping him. I hope this helps you!

Enewshan - THANK YOU!! I have spent the best part of an hour looking for this solution for my iPhone and it worked!!! Luckily for me I am in the process of closing down the old email address I used for my old Apple ID so I was able to send the verification email and delete the old icloud!!! Again thank you!!!!

it should work even if you dont verify the email address (which is the problem many people are having because their old email no longer exists)