1 Reply Latest reply: Sep 12, 2013 11:22 AM by mario49
ttobon Level 1 Level 1 (0 points)

I really like working with imovie bbut since I created a trailer, it crashes everytime I try to open the application. I can't open it anymore... Any suggestions?


iMac (21.5-inch Mid 2011), iOS 6.1.4
  • mario49 Community Specialists Community Specialists (3,570 points)

    Hello ttobon,

     

    Thanks for using Apple Support Communities.

    For more information on this, take a look at:

     

    Mac OS X: How to troubleshoot a software issue

    http://support.apple.com/kb/HT1199

     

    If the issue occurs in one application only

    For example, one application does not open or unexpectedly quits. Mac OS X v10.4 and later can help with applications that unexpectedly quit by offering to open the application with default settings. If this doesn't help, skip to "Drag the application to the Trash and reinstall it if the issue persists..." below.

    1. Make sure you are using the latest version of the software. Check with the manufacturer if the product is published by a third party.
    2. If the issue only occurs while using a specific document, try creating a new document or replacing your document with a backup. Your document may be damaged. If possible, try testing with either a new file or a known-good file.
    3. Drag the application to the Trash and reinstall it if the issue persists. Some Apple applications that may have been included with your computer can be reinstalled by using the Install, Restore, or iLife disc that came with the computer. See these links for more information:

     

     

    If the issue persists


    Perform other troubleshooting steps listed in:


    Mac OS X: Gray screen appears during startup

    http://support.apple.com/kb/TS2570

     

     

    Best of luck,

    Mario