My audio and video when playing a movie purchased from iTunes are not synced. When a character speaks lips move just fine but I have to wait for the audio

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My audio and video when playing a movie purchased from iTunes are not synced. When a character speaks lips move just fine but I have to wait for the audio

My audio and video when playing a movie purchased from iTune are not synced. When a character speaks lips move fine but the audio is not even close to hearing what the character is saying.

Windows 7

Posted on Sep 10, 2013 5:34 AM

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Answer 1

matt00

Level 5

4,041 points

Sep 12, 2013 1:17 PM in response to johndelanc

Hey johndelanc,

Thanks for the question. In my experience, the following article provides steps that usually resolve this issue:

Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues

http://support.apple.com/kb/TS1718

Thanks,

Matt M.

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