How do I stop receiving someone else' messages? The phone number on the machine's not mine. Signing in and out of Apple ID did not fix the problem.

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Level 1

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How do I stop receiving someone else' messages? The phone number on the machine's not mine. Signing in and out of Apple ID did not fix the problem.

My brand new MacBook Air is receiving my partner's iMessages instead of mine, and all messages I send, go as from him. (Which has been highly embarrasing).

I've already checked that my macine is linked to my Apple ID, which only has my phone numbers associated with it. I have already signed out, and signed back in.

It is a brand new machine. But I believe I entered his number instead of mine when initially setting up my MacBook, and can't figure out how to change the phone number associated with this machine.

His number is the only number which appears under: "You can be reached for messages at:" under Settings/Accounts.

Posted on Sep 10, 2013 7:15 AM

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Answer 1

Axeman1020

Level 6

15,138 points

Sep 10, 2013 7:20 AM in response to maggiewrites

You have to sign out of his account on Messages:

From Messages > Preferences > Accounts > Select the iMessage account > sign out then sign in as you

I would also check your iCloud settings (System Preferences > iCloud) and your FaceTime settings (From FaceTime > Preferences > Apple ID)

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Answer 2

maggiewrites Author

Level 1

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Sep 10, 2013 7:22 AM in response to Axeman1020

I did. However, on the Accounts screen under "You can be reached for messages at:" I *only* see his phone number listed and not mine. (And he's not happy about it).

I have already confirmed that my number is associated with my Apple ID. Thanks.

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Answer 3

Axeman1020

Level 6

15,138 points

Sep 10, 2013 7:31 AM in response to maggiewrites

You can not change the number. That is linked to the phone the Apple ID is used on. Is he signed in on his phone with your Apple ID? Are you sharing an Apple ID?

If you are sure you are signed in with your Apple ID and he is not using yours on his phone, then check the settings for iMessage on your phone: Settings > Messages > Send & Recieve. Is that the correct number? If so turn off iMesssage on your phone then turn it back on. Go back to your Mac and sign oput of iMessage then back in.

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Answer 4

Sep 10, 2013 7:34 AM in response to maggiewrites

Getting this cleared up can be a pain. I would try logging out of all accounts (both yours and your partners) on all devices (macs, iPhones, etc)

Then log into your account first.

See if that clears it up.

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Answer 5

maggiewrites Author

Level 1

0 points

Sep 10, 2013 8:05 AM in response to Axeman1020

AH! He apparently signed in using my Apple ID on his MacBook, tethered to his phone, in order to listen to my iTunes. And then he left the country. So that may be it.

Once he can sign out of my Apple ID on all his devices, I will reset mine and we will see if that solves the problem. Thank you!

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