Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Iphone 5 wifi not stable/wifi range issues

I know there are loads of discussions but every discussion that I went through seemed without any solution.


I have just bought a new iphone 5 considering that my iphone 4 broke down. With the iphone 4 I have never had any wifi instability even on the latest ios 6.1.4


I noticed that when I'm near my home router wifi stability is better. My home router has the 5ghz signal too. When I'm near another 2.4ghz router, and with near I mean 1.5 metres the wifi signal keeps changing from 2 to 3. I noticed that it seems to have a shorter range as well.


Is there something that can be done? Now I'm feeling more of an idiot. I should have waited for the new iphone but couldn't wait and I didn't know that the internet is filled to the brim with iphone 5 wifi issues.


PLEASE HELP


PS I did a hard reset, removed a plastic cover but none of this helped.

iPhone 5, iOS 6.1.4

Posted on Sep 10, 2013 4:04 AM

Reply
Question marked as Best reply

Posted on Sep 12, 2013 7:58 AM

Hey MGV1,



Thanks for the question and detailed information. There are definitely a lot of factors that come into play when troubleshooting Wi-Fi signal strength, one of which is interference:


Wi-Fi and Bluetooth: Potential sources of wireless interference

http://support.apple.com/kb/HT1365


iOS and OS X: Recommended settings for Wi-Fi routers and access points

http://support.apple.com/kb/HT4199


All in all, there are a bunch of factors that can impact network performance and range (2.4GHz vs. 5GHz, standards like 802.11n vs. 802.11ac). It may be best to consult with your ISP or network administrator, or look into extending the range of your network:


Wi-Fi base stations: Extending the range of your wireless network by adding additional Wi-Fi base stations

http://support.apple.com/kb/HT4145



Thanks,


Matt M.

1 reply
Question marked as Best reply

Sep 12, 2013 7:58 AM in response to MGV1

Hey MGV1,



Thanks for the question and detailed information. There are definitely a lot of factors that come into play when troubleshooting Wi-Fi signal strength, one of which is interference:


Wi-Fi and Bluetooth: Potential sources of wireless interference

http://support.apple.com/kb/HT1365


iOS and OS X: Recommended settings for Wi-Fi routers and access points

http://support.apple.com/kb/HT4199


All in all, there are a bunch of factors that can impact network performance and range (2.4GHz vs. 5GHz, standards like 802.11n vs. 802.11ac). It may be best to consult with your ISP or network administrator, or look into extending the range of your network:


Wi-Fi base stations: Extending the range of your wireless network by adding additional Wi-Fi base stations

http://support.apple.com/kb/HT4145



Thanks,


Matt M.

Iphone 5 wifi not stable/wifi range issues

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.