Hello, my name is and I'm from Israel Koren I I updated version through the software and it was fine for a few days and then it shuts down I opened it and it said that the update was successful and I am not set I wanted to back up, but I forgot the passwo

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Hello, my name is and I'm from Israel Koren I I updated version through the software and it was fine for a few days and then it shuts down I opened it and it said that the update was successful and I am not set I wanted to back up, but I forgot the passwo

I updated version through the software and it was fine for a few days and then it shuts down I opened it and it said that the update was successful and I am not set I wanted to back up, but I forgot the password

iPhone 5, iOS 6.1.4, iOS 7

Posted on Sep 10, 2013 6:37 AM

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Answer 1

jeremy_v

Community Specialist

Sep 12, 2013 1:02 PM in response to koren

Hi koren,

Thanks for visiting Apple Support Communities.

See these articles for help with resetting your Apple ID and security questions, if necessary:

Apple ID: If you forget your password

http://support.apple.com/kb/HT5787

Rescue email address and how to reset Apple ID security questions

http://support.apple.com/kb/HT5312

Cheers,

Jeremy

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