tracewaserecozshebrokeheritunes
Level 1 (0 points)

Q: managed to lose all files - how do I get them back?

Hi

INCREDIBLY STUPID PERSON IN NEED OF HELP

 

Have managed (and god knows how) to move my files for the music stored on itunes, so the library cannot find the files when I go into it.

 

Is there a way I can find them (like a file ending or something)

 

Thanks

Trace

iPod nano, Windows 98

Posted on Sep 10, 2013 7:03 AM

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tracewaserecozshebrokeheritunes

Q: managed to lose all files - how do I get them back?

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  • Helpful answers

  • by jeremy_v,

    jeremy_v jeremy_v Sep 12, 2013 1:44 PM in response to tracewaserecozshebrokeheritunes
    Community Specialists
    Sep 12, 2013 1:44 PM in response to tracewaserecozshebrokeheritunes

    Hi Trace,

     

    Thanks for visiting Apple Support Communities.

     

    You may find the information in this article helpful with locating lost music:

     

    iTunes: Finding lost media and downloads

    http://support.apple.com/kb/TS1408

     

    All the best,

     

    Jeremy

  • by BrandonGrew,

    BrandonGrew BrandonGrew Sep 12, 2013 1:46 PM in response to tracewaserecozshebrokeheritunes
    Level 1 (110 points)
    Sep 12, 2013 1:46 PM in response to tracewaserecozshebrokeheritunes

    Have you lost the actual files, or have you just moved them so that itunes does not recognize the path? Itunes works on file paths, it doesn't actually input the files to itunes.

     

    Delete all the files in your itunes, re-add them once you file the files within your computer.

     

    Best Regards, Brandon.

  • by turingtest2,

    turingtest2 turingtest2 Sep 12, 2013 1:58 PM in response to BrandonGrew
    Level 10 (88,247 points)
    Apple TV
    Sep 12, 2013 1:58 PM in response to BrandonGrew

    Better yet just shift the folder that was moved back where it came from. Deleting & reimporting loses user playlists, ratings, play counts, date added etc.

     

    Music files are normally at <User's Music>\iTunes\iTunes Media\Music\<Artist>\<Album>\## <Name>.<Ext>

     

    Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.

     

    Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes.

     

    If the files are nowhere to be found on your computer, but exist on a device, see Recover your iTunes library from your iPod or iOS device.

     

    tt2