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Why FaceTime is not working in UAE

How can I use it there? Is there anyway to install it

Or it has to do with the network functionality and no work arounds can be done

Posted on Sep 10, 2013 9:05 AM

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76 replies

Mar 18, 2014 4:01 PM in response to kyounis

Hi, I also speak from a firsthand knowledge. I have an iPhone 5s bought from Apple Store UAE. It was activated for the very first time in a country where FaceTime is not banned, with a SIM card of a company in the same country and FaceTime does not work...


When an iPhone is built, it is initially configured depending on which country it is intended to be sold.

Of course, devices built to be sold in UAE do not support FaceTime and it doesn't matter in which country you activate your iPhone nor the SIM card you use.

You can check your model in 'Settings/general/about/model'.


Sometimes, if they run out of 'official' UAE iPhones, they sell devices with a different regional configuration. You still won't be able to use FaceTime if you use an UAE SIM card. But, if you travel abroad, you will be able to use FaceTime by using a SIM from a company which does not ban FT (maybe restore is required).


So the key is, what regional configuration has been applied to original settings (see model).

Why FaceTime is not working in UAE

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