iPhone 4s keypad, the "o" and the return button are not working. Upgraded the software, now the "o" works in the verticle position only, and the return works in the horizontal position only. Help!
iPhone 4S, iOS 6.1.3
Hi, VRS77.
Thank you for visiting Apple Support Communities.
I would start with closing any open applications in multitasking and restarting the device. If unfamiliar with multitasking, I have included a screenshot on how to process an application close. Test the results after processing these steps.
If the issue persists, here are a couple addition troubleshooting steps I could recommend.
iPhone, iPad, iPod touch: Troubleshooting touchscreen response
http://support.apple.com/kb/ts1827
Hope that helps,
Jason H.
iPhone 4s keypad the "o" and return button are not working - solutions?
