Internet problems on iMac [internet on macbook is fine though]

Question

Level 1

0 points

Internet problems on iMac [internet on macbook is fine though]

My internet on my iMac stops working like 20 minutes after i connected to internet,
it still says it has full connection to my router, when i stop my wifi, and put it back on, it works again but after 20 minutes orsomething it stops again.. no problems at all on my macbook, iphone and other computers.

i know the problem is somewhere on my iMac because my other macbook iphone etc still got super internet connection.My iMac is closer than all of them to my router.
so distance isn't the problem - signal strength is always max, even if the wifi stops working. It is really annoying; it kicks me out of games and stops my spotify music etc. 😟

i searched all over the internet, but couldn't find the answer.

i hope you guys can help me.

Kind regards,

Cedric

iMac, OS X Mountain Lion (10.8.4)

Posted on Sep 10, 2013 12:52 PM

Reply

Answer 1

Sep 10, 2013 12:54 PM in response to CedricJason

Try the basics first:

Change your router channel number. Most times this works & is all you have to do.

Disconnect & reconnect your modem. unplug it for about 10 seconds. Plug it back in. Do the same for Apple’s routers. Wait for everything to reboot.

System Preferences>Network

Click the Assist Me button.

In the next window that pops up, click the Diagnostic button & do the necessary.

Research Knowledge Base for network problems that pertain to the OS that is currently installed on your computer. See these basic networking KB Articles: http://support.apple.com/kb/HT1401 AirPort troubleshooting guide

http://support.apple.com/kb/HT4628
Wi-Fi: How to troubleshoot Wi-Fi connectivity

http://support.apple.com/kb/HT2712 Using network locations in Mac OS X

Manually provided DNS server addresses are higher priority than DHCP's

http://support.apple.com/kb/HT1714 Solutions for connecting to the Internet, setting up a small network, and troubleshooting

============================

What to do when you can't connect to the Internet

Also, run the Airport Utility app which is located inside the Utilities folder.

=====================

If using a Linksys router, contact LinkSys Customer Support and/or post in their forums.

If using Apple's Airport, please re-post over in one of the AirPort Forums.