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adobe flash will not install

Adobe flash update will not install on Macbook Pro OS X 10.8.4

MacBook Pro, Mac OS X (10.7.4)

Posted on Sep 10, 2013 12:13 PM

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10 replies

Sep 10, 2013 1:35 PM in response to Floridabirdman

Please read this whole message before doing anything.

This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, or by corruption of certain system caches.


Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.

Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain iMacs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.


Test while in safe mode. Same problem?


After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

Nov 29, 2013 7:25 AM in response to Floridabirdman

Hello, I have exactly the same problem, but on Macbook Pro OS X 10.8.5. I have tried to install in safe mode and got the same error message "Unable to load application configuration". I am trying to install the latest version of the Adobe Flash player and I have fully unistalled the previous version of the Flash Player (as it was suggested in one of the troubleshooting guide on Adobe).


Thanks

Maryia

Nov 29, 2013 7:37 AM in response to Linc Davis

Hello Linc, I have exactly the same problem, but on Macbook Pro OS X 10.8.5. I have tried to install in safe mode and got the same error message "Unable to load application configuration". I am trying to install the latest version of the Adobe Flash player and I have fully unistalled the previous version of the Flash Player (as it was suggested in one of the troubleshooting guide on Adobe).


Thanks

Maryia

adobe flash will not install

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