Is there a way to reset a built in dvd/cd player on a macbook pro - early 2011? I don't think I have 5 hrs total on this player but I can not get it to load, eject, read, etc. It appears to be stuck in an open state? really lost since I want to copy my pictures on this dvd...please advise.
MacBook Pro, Windows XP
Another help source (if you haven't already done so).
Go to your OS Help Menu. In the search field type dvd
Click on all the troubleshooting topics & Support Articles that pertain to your issue.
You can also do the same in Disk Utility. Open same up.
At the bottom left of the window, click on the purple button w/the "?" in the middle.
This will bring up the Help Menu.
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Try a different brand. Top forum favorites
CDs
FUJI
TDK
Verbatim
DVDs
Maxell
Verbatim
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Apple's Disc Burning Quick Assist
http://support.apple.com/kb/HT2801 Apple Portables: Troubleshooting the slot load optical disc drive
Make sure the DVDs are not dirty, smudged and/or scratched.
http://support.apple.com/kb/TS2000Mac doesn't start up from install disc
*** Your drive may need cleaning. Cleaning kits can be purchased from any store that sells CD/DVDs. ***
dvd player not loading macbook pro
