3 Replies Latest reply: Sep 13, 2013 8:11 PM by gail from maine
Chris30pig Level 1 Level 1 (0 points)

Someone hacked my phone! Need tips on how to fix it!

  • gail from maine Level 6 Level 6 (14,275 points)

    You are going to need to state your problems - specifically. We cannot help if we don't know what is wrong....

     

    Cheers,

     

    GB

  • Chris30pig Level 1 Level 1 (0 points)

    I have apps waiting to download that I didn't try to download. Now I drop calls when that never happened before. All of my functions are really slow now!

  • gail from maine Level 6 Level 6 (14,275 points)

    You haven't downloaded your apps that need to be downloaded why? And what does that have to do with the problem? And why do you think that dropped calls indicates that you have been hacked?

     

    Since I have no real sense of the issue, I would suggest that you try resetting your phone (nothing will be lost):

     

    Hold down the Home and Power buttons at the same time and continue to hold them down until the Silver Apple appears. Once the Home screen comes back up, see if your issues are resolved.

     

    Also, double click on the Home button and close all of the apps that show up at the very bottom by tapping and holding your finger down on one of the apps until they all start to wiggle. Click on the black "x" in the top left-hand corner and close all of them.

     

    Cheers,

     

    GB