JJulio
Level 1 (0 points)

Q: fequent mid 2012 macbook pro retina kernel panic reboots possibly GPU related

I've been having a lot of what seem to be kernel panics, usually while watching/forwarding flash videos (e.g. on youtube) and or toggling between full screen or not or using Adobe Bridge and toggling between full screen or not.

 

What happens is that the screen goes blank (if I hit the keyboard I hear dinging sounds) and the screen goes blank, and I have to force a power off/on.

 

This has happened as often as 10 times a day.

 

I took my computer into the apple store, they ran their extended diagnostics and found nothing.  The tech said it could be a logic board error, but because all the logs in the console were kernel panics he suspected it was the OS.

 

I reformatted the drive, reinstalled the OS and it ran fine for a day or so with minimal new software, including on youtube etc.

 

But today, I installed more software (Photoshop CC, a java based game, some extentions to firefox, and I experienced two panics today while viewing flash video.).

 

Anyone have any ideas?

 

I'd hate to shell out for a logic board replacement since I'm out of warrenty (just).

 

Thanks!!!

 

 

 

 

 

 

 

Interval Since Last Panic Report:  4 sec

Panics Since Last Report:          1

Anonymous UUID:                    6A22FEFC-1709-E80A-D4FF-C1C3F46BADE4

 

Mon Sep  9 07:31:55 2013

panic(cpu 2 caller 0xffffff7fa4249f1a): "GPU Panic: [<None>] 5 0 a0 d9 9 8 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0x103000000 0xffffff81164c7000 0x0e7150a2, D0, P1/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.5/src/AppleM uxControl/kext/GPUPanic.cpp:127

Backtrace (CPU 2), Frame : Return Address

0xffffff8115c0b020 : 0xffffff8022e1d626

0xffffff8115c0b090 : 0xffffff7fa4249f1a

0xffffff8115c0b160 : 0xffffff7fa4685f1e

0xffffff8115c0b220 : 0xffffff7fa475a12d

0xffffff8115c0b260 : 0xffffff7fa475a18e

0xffffff8115c0b2d0 : 0xffffff7fa4a71146

0xffffff8115c0b340 : 0xffffff7fa4782a75

0xffffff8115c0b360 : 0xffffff7fa468cd50

0xffffff8115c0b410 : 0xffffff7fa468a7d0

0xffffff8115c0b610 : 0xffffff7fa468c8e7

0xffffff8115c0b700 : 0xffffff7fa4c61c73

0xffffff8115c0b760 : 0xffffff7fa4c5eea8

0xffffff8115c0b7b0 : 0xffffff7fa4c48915

0xffffff8115c0b7e0 : 0xffffff7fa4c03ddf

0xffffff8115c0b800 : 0xffffff7fa4c14cec

0xffffff8115c0b830 : 0xffffff7fa4c14a93

0xffffff8115c0b880 : 0xffffff7fa4c13491

0xffffff8115c0b8a0 : 0xffffff7fa4c436c6

0xffffff8115c0b8d0 : 0xffffff7fa4c43ad2

0xffffff8115c0b910 : 0xffffff7fa4c0ee2f

0xffffff8115c0ba90 : 0xffffff7fa4c3ff0f

0xffffff8115c0bb50 : 0xffffff7fa4c0d8c8

0xffffff8115c0bba0 : 0xffffff8023266e69

0xffffff8115c0bbc0 : 0xffffff8023268410

0xffffff8115c0bc20 : 0xffffff8023265e2f

0xffffff8115c0bd70 : 0xffffff8022e98c01

0xffffff8115c0be80 : 0xffffff8022e20b3d

0xffffff8115c0beb0 : 0xffffff8022e10448

0xffffff8115c0bf00 : 0xffffff8022e1961b

0xffffff8115c0bf70 : 0xffffff8022ea6536

0xffffff8115c0bfb0 : 0xffffff8022ece9e3

      Kernel Extensions in backtrace:

         com.apple.driver.AppleMuxControl(3.4.5)[49FEF732-D7A3-327B-A7AA-6AC5A6E3DCFF]@0 xffffff7fa423c000->0xffffff7fa424efff

            dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[1D0BB11E-7D71-34CF-ACC3-57DF01CADA 08]@0xffffff7fa4234000

            dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7fa3446000

            dependency: com.apple.driver.AppleGraphicsControl(3.4.5)[4A2C8548-7EF1-38A9-8817-E8CB34B8DC A6]@0xffffff7fa4239000

            dependency: com.apple.iokit.IOACPIFamily(1.4)[A35915E8-C1B0-3C0F-81DF-5515BC9002FC]@0xfffff f7fa3987000

            dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7fa4222000

            dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7fa41d0000

         com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7fa46 24000->0xffffff7fa48c8fff

            dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7fa3446000

            dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7fa4222000

            dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7fa41d0000

         com.apple.nvidia.gk100hal(8.1.2)[8007AA34-6789-37E9-B069-A414AA26C6B6]@0xffffff 7fa48c9000->0xffffff7fa4bfafff

            dependency: com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7fa46 24000

            dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7fa3446000

         com.apple.GeForce(8.1.2)[7EC545A4-4B57-32F1-8DC3-C31023AFBDCB]@0xffffff7fa4bfb0 00->0xffffff7fa4cc8fff

            dependency: com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7fa46 24000

            dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7fa4222000

            dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7fa3446000

            dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7fa41d0000

 

BSD process name corresponding to current thread: Setup Assistant

 

Mac OS version:

12E55

 

Kernel version:

Darwin Kernel Version 12.4.0: Wed May  1 17:57:12 PDT 2013; root:xnu-2050.24.15~1/RELEASE_X86_64

Kernel UUID: 896CB1E3-AB79-3DF1-B595-549DFFDF3D36

Kernel slide:     0x0000000022c00000

Kernel text base: 0xffffff8022e00000

System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)

 

System uptime in nanoseconds: 1038576697742

last loaded kext at 966559123831: com.apple.iokit.SCSITaskUserClient    3.5.5 (addr 0xffffff7fa4ff7000, size 36864)

last unloaded kext at 1037025841004: com.apple.driver.AppleUSBCDC    4.1.23 (addr 0xffffff7fa45de000, size 12288)

loaded kexts:

com.apple.filesystems.afpfs    10.0

com.apple.nke.asp_tcp    7.1.0

com.apple.iokit.IOBluetoothSerialManager    4.1.4f2

com.apple.driver.AppleHWSensor    1.9.5d0

com.apple.driver.AudioAUUC    1.60

com.apple.filesystems.autofs    3.0

com.apple.iokit.IOUserEthernet    1.0.0d1

com.apple.driver.AGPM    100.12.87

com.apple.driver.ApplePlatformEnabler    2.0.6d1

com.apple.driver.X86PlatformShim    1.0.0

com.apple.driver.AppleMikeyHIDDriver    122

com.apple.driver.AppleUpstreamUserClient    3.5.10

com.apple.Dont_Steal_Mac_OS_X    7.0.0

com.apple.driver.AppleMikeyDriver    2.3.7fc4

com.apple.driver.AppleHDA    2.3.7fc4

com.apple.driver.AppleIntelHD4000Graphics    8.1.2

com.apple.GeForce    8.1.2

com.apple.driver.AppleSMCPDRC    1.0.0

com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport    4.1.4f2

com.apple.driver.ApplePolicyControl    3.4.5

com.apple.driver.AirPort.Brcm4331    615.20.17

com.apple.driver.AppleLPC    1.6.0

com.apple.driver.AppleSMCLMU    2.0.3d0

com.apple.driver.AppleIntelFramebufferCapri    8.1.2

com.apple.driver.AppleMuxControl    3.4.5

com.apple.driver.AppleMCCSControl    1.1.11

com.apple.driver.AppleUSBTCButtons    237.1

com.apple.driver.AppleUSBTCKeyboard    237.1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless    1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1

com.apple.BootCache    34

com.apple.driver.XsanFilter    404

com.apple.iokit.IOAHCIBlockStorage    2.3.1

com.apple.driver.AppleUSBHub    5.5.5

com.apple.driver.AppleSDXC    1.4.2

com.apple.driver.AppleAHCIPort    2.5.2

com.apple.driver.AppleUSBEHCI    5.5.0

com.apple.driver.AppleUSBXHCI    5.6.0

com.apple.driver.AppleEFINVRAM    1.7

com.apple.driver.AppleSmartBatteryManager    161.0.0

com.apple.driver.AppleRTC    1.5

com.apple.driver.AppleACPIButtons    1.7

com.apple.driver.AppleHPET    1.8

com.apple.driver.AppleSMBIOS    1.9

com.apple.driver.AppleACPIEC    1.7

com.apple.driver.AppleAPIC    1.6

com.apple.driver.AppleIntelCPUPowerManagementClient    196.0.0

com.apple.nke.applicationfirewall    4.0.39

com.apple.security.quarantine    2.1

com.apple.driver.AppleIntelCPUPowerManagement    196.0.0

com.apple.iokit.IOSCSIBlockCommandsDevice    3.5.5

com.apple.security.SecureRemotePassword    1.0

com.apple.iokit.IOUSBMassStorageClass    3.5.1

com.apple.iokit.IOSerialFamily    10.0.6

com.apple.kext.triggers    1.0

com.apple.iokit.IOSCSIArchitectureModelFamily    3.5.5

com.apple.iokit.IOSurface    86.0.4

com.apple.iokit.IOBluetoothFamily    4.1.4f2

com.apple.driver.DspFuncLib    2.3.7fc4

com.apple.iokit.IOAudioFamily    1.8.9fc11

com.apple.kext.OSvKernDSPLib    1.6

com.apple.iokit.IOAcceleratorFamily    74.5.1

com.apple.nvidia.gk100hal    8.1.2

com.apple.NVDAResman    8.1.2

com.apple.iokit.AppleBluetoothHCIControllerUSBTransport    4.1.4f2

com.apple.iokit.IO80211Family    530.4

com.apple.iokit.IONetworkingFamily    3.0

com.apple.driver.AppleSMBusPCI    1.0.11d0

com.apple.driver.AppleHDAController    2.3.7fc4

com.apple.iokit.IOHDAFamily    2.3.7fc4

com.apple.driver.X86PlatformPlugin    1.0.0

com.apple.driver.AppleSMC    3.1.4d2

com.apple.driver.IOPlatformPluginFamily    5.3.0d51

com.apple.driver.AppleGraphicsControl    3.4.5

com.apple.driver.AppleBacklightExpert    1.0.4

com.apple.iokit.IONDRVSupport    2.3.7

com.apple.driver.AppleSMBusController    1.0.11d0

com.apple.iokit.IOGraphicsFamily    2.3.7

com.apple.driver.AppleUSBMultitouch    237.3

com.apple.iokit.IOUSBHIDDriver    5.2.5

com.apple.driver.AppleThunderboltDPInAdapter    1.8.9

com.apple.driver.AppleThunderboltDPAdapterFamily    1.8.9

com.apple.driver.AppleThunderboltPCIDownAdapter    1.2.6

com.apple.driver.AppleUSBMergeNub    5.5.5

com.apple.driver.AppleUSBComposite    5.2.5

com.apple.driver.AppleThunderboltNHI    1.7.8

com.apple.iokit.IOThunderboltFamily    2.4.0

com.apple.iokit.IOUSBUserClient    5.5.5

com.apple.iokit.IOAHCIFamily    2.3.1

com.apple.iokit.IOUSBFamily    5.6.0

com.apple.driver.AppleEFIRuntime    1.7

com.apple.iokit.IOHIDFamily    1.8.1

com.apple.iokit.IOSMBusFamily    1.1

com.apple.security.sandbox    220.3

com.apple.kext.AppleMatch    1.0.0d1

com.apple.security.TMSafetyNet    7

com.apple.driver.DiskImages    345

com.apple.iokit.IOStorageFamily    1.8

com.apple.driver.AppleKeyStore    28.21

com.apple.driver.AppleACPIPlatform    1.7

com.apple.iokit.IOPCIFamily    2.7.3

com.apple.iokit.IOACPIFamily    1.4

com.apple.kec.corecrypto    1.0

System Profile:

Model: MacBookPro10,1, BootROM MBP101.00EE.B02, 4 processors, Intel Core i7, 2.6 GHz, 8 GB, SMC 2.3f35

Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB

Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.98.100.17)

Bluetooth: Version 4.1.4f2 12041, 2 service, 18 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en0

Serial ATA Device: APPLE SSD SM512E, 500.28 GB

USB Device: Touro Desk Pro, 0x4971, 0x1013, 0x14a00000 / 1

USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1a100000 / 2

USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8510, 0x1a110000 / 3

USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1d100000 / 2

USB Device: hub_device, 0x0424  (SMSC), 0x2512, 0x1d180000 / 3

USB Device: BRCM20702 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x1d181000 / 5

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8286, 0x1d181300 / 8

USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0262, 0x1d182000 / 4

iPhone 5, iOS 6.1.2

Posted on Sep 10, 2013 10:47 PM

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JJulio

Q: fequent mid 2012 macbook pro retina kernel panic reboots possibly GPU related

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  • Helpful answers

first Previous Page 14 of 15 last Next

  • by Grant Bennet-Alder,

    Grant Bennet-Alder Grant Bennet-Alder May 11, 2015 3:38 PM in response to macwebdiva
    Level 9 (60,936 points)
    Desktops
    May 11, 2015 3:38 PM in response to macwebdiva

    macwebdiva-

     

    Your kernel panics show a non-Trend.

     

    In the absence of third-party kernel extensions, you have forced the kernel into impossible situations two different ways. That is often associated with RAM Memory problems.

     

    You should plan on running Apple Hardware test all night. Type L to loop the test.

  • by FredDev,

    FredDev FredDev Jun 11, 2015 7:41 AM in response to kaczor
    Level 1 (0 points)
    Jun 11, 2015 7:41 AM in response to kaczor

    Hi kaczor,

     

    Same issue, my mid-2012 MBP exhibits all of the symptoms, took it to Genius bar and they said it's not covered. Did you have any luck? It's got to be the same problem....

  • by fw@nds,

    fw@nds fw@nds Jul 8, 2015 9:23 AM in response to FredDev
    Level 1 (0 points)
    Jul 8, 2015 9:23 AM in response to FredDev

    I used the gfxCardStatus application and force it to run on the integrated graphics (Not the Intel HD4000 GPU) and it no longer crashes. How annoying...... clearly an issue with the GPU. Anyone know how to permanently disable the Intel HD4000 GPU?

  • by brickup,

    brickup brickup Aug 25, 2015 2:45 AM in response to FredDev
    Level 1 (0 points)
    Aug 25, 2015 2:45 AM in response to FredDev

    Same here, mid 2012. Kernel Panic. Took it to a genius bar and they couldn't replicate the problem and therefore wouldn't replace the logic board. Happened again today and yesterday. Im not really sure what else to do now!

  • by AGarner9,

    AGarner9 AGarner9 Aug 27, 2015 10:24 AM in response to brickup
    Level 1 (0 points)
    Aug 27, 2015 10:24 AM in response to brickup

    Same. Mid 2012. Unfortunately didn't pass the "MacBook Pro Repair Extension Program for Video Issues" test. Regardless, I was still getting GPU panics that were making my mac pretty much unusable. Just got it back the other day from Apple repair in Texas. All they did was wipe my HD. Nothing else. It is working better but I've already had 3 GPU panics just this morning; overheating, waking from sleep, and plugging in a thunderbolt display seem to be the triggers. Just a matter of time before this becomes unworkable again. Based off what other people have said here about multiple board replacements, there doesn't seem to be any surefire long term solution for this particular model. I'm at a loss.

  • by Demid M.,

    Demid M. Demid M. Aug 28, 2015 3:01 PM in response to brickup
    Level 1 (0 points)
    Aug 28, 2015 3:01 PM in response to brickup

    Did you try to plug in external displays? Do they work? If they don't, won't it satisfy guys at Apple?

  • by Demid M.,

    Demid M. Demid M. Aug 28, 2015 3:02 PM in response to AGarner9
    Level 1 (0 points)
    Aug 28, 2015 3:02 PM in response to AGarner9

    Forcing the mac to work in the "Integrated only" mode via gfxCardStatus helps a little. But yes, it seems to me that there is no long-term solution (sadly)

  • by Wildturkey1814,

    Wildturkey1814 Wildturkey1814 Oct 12, 2015 6:47 AM in response to NoComment
    Level 1 (0 points)
    Oct 12, 2015 6:47 AM in response to NoComment

    Hi Everyone... I have answers.

     

    I had the same issues (my config: Mid-2012 MBP 15" with Retina). Screen would randomly go black while using, and the only solution was a hard shut-down followed by startup.  The issue got progressively worse over the course of 6-9 months -- more frequent crashing and MBP would not start-up at, particularly when I had used anything graphics intensive prior (heat issue).  Upon restart, error logs would show 'GPU Panic.'

     

    After trips to the Apple Store, where we reinstalled the OS and couldn't replicate the issue, I ran across a post (believe a user named Peter Loraine deserves the credit), which indicated this was a HW related issue resulting from faulty discrete AMD graphics cards.

     

    Now for the good news... Apple has launched a repair program which extends through Feb 27, 2016 (see link below).

     

    http://www.apple.com/support/macbookpro-videoissues/

     

    I took my MBP to an Apple Store, where advanced diagnostics were performed.  It confirmed that there was a video test failure.  MBP was then sent off for Apple depot service (at no cost to me - and I was out of warranty, but covered under this program).  As an FYI - estimated cost to repair showed $310 US, but again, was zero to me.  Three business days later, I had my computer back.  The Apple depot process is FANTASTIC.  In addition to replacing the Logic Board, I had a long-standing trackpad issue (my fault) that was also fixed (at no charge) by Apple and they replaced the heat-sink to ensure there would be no over-heating in the future.  Bottom line, I have practically new mid-2012 MBP, and couldn't be happier with the way that Apple handled it.  Not a single issue at this point, and my MBP is running better than it has in years. 

     

    My advice - make an appt at an apple store, go to the embedded link and take a print-out with you. 

     

    Understand that the process can be extremely frustrating, so hope this helps.

  • by Wildturkey1814,

    Wildturkey1814 Wildturkey1814 Oct 12, 2015 6:48 AM in response to FredDev
    Level 1 (0 points)
    Oct 12, 2015 6:48 AM in response to FredDev

    Apple has launched a repair program which extends through Feb 27, 2016 (see link below).

     

    http://www.apple.com/support/macbookpro-videoissues/

     

    I took my MBP to an Apple Store, where advanced diagnostics were performed.  It confirmed that there was a video test failure.  MBP was then sent off for Apple depot service (at no cost to me - and I was out of warranty, but covered under this program).  As an FYI - estimated cost to repair showed $310 US, but again, was zero to me.  Three business days later, I had my computer back.

     

    My advice - make an appt at an apple store, go to the embedded link and take a print-out with you. 

  • by Wildturkey1814,

    Wildturkey1814 Wildturkey1814 Oct 13, 2015 3:21 PM in response to brickup
    Level 1 (0 points)
    Oct 13, 2015 3:21 PM in response to brickup

    My suggestion... Copy and paste the panic report into a word doc or other and print it out. Take it with you to the Genius Bar.  There are two types of diagnostics that I've seen them run, one which is more exhaustive, easily showed the video test fail. 


    This is almost certainly a result of the GPU issue that is under warranty. (see my previous posts).

     

    Good luck.

  • by Grant Bennet-Alder,

    Grant Bennet-Alder Grant Bennet-Alder Oct 13, 2015 3:29 PM in response to Wildturkey1814
    Level 9 (60,936 points)
    Desktops
    Oct 13, 2015 3:29 PM in response to Wildturkey1814

    The recall program requires that your Mac FAIL the Video Switching Test (VST). it takes 12 minutes to run unless it fails early. So you should be early and ask for the VST test as soon as anyone looks up at you, so they can get it started right away.

     

    I ran one of mine that had all the symptoms and it took the full 12 minutes and PASSED, so no free replacement for me.

  • by fw@nds,

    fw@nds fw@nds Oct 19, 2015 11:02 AM in response to Grant Bennet-Alder
    Level 1 (0 points)
    Oct 19, 2015 11:02 AM in response to Grant Bennet-Alder

    Hilarious- so shockingly my laptop that has had numerous GPU Panic/Crashes does not fail their VST test.

     

    Despite me having numerous error log crash reports saved that show the GPU Panic they say its not the issue and can't fix it under this program. The icing on the cake for this though is that they are able to replicate the GPU crashing the computer when trying to come out of sleep mode during their tests. But since this program is just for issues with resolution and distortion have to charge me to replace the faulty board. Apple should be embarrassed. The issue they saw 1st hand is caused by failure of the same component they are replacing under this program but want 315$ to do it.

     

    He said computer parts aren't meant to last 3years... but obviously they are or else they wouldn't be replacing peoples 2012 components. So annoying! APPLE YOU HAVE A QUALITY PROBLEM!

  • by bk335,

    bk335 bk335 Jan 7, 2016 1:20 PM in response to JJulio
    Level 1 (0 points)
    Jan 7, 2016 1:20 PM in response to JJulio

    I had constant gpu panics up to a point where I couldn't even use my computer for more than 5 minutes. Then it would just boot to a black screen unless I allowed it time to cool off. Mind you, this was after two full disk wipes on clean OSX installs just in case software was the issue, which I thought at first since it happened while re-installing windows. I took it to the genius bar yesterday and it failed the VST test in a matter of seconds. So I'm very happy they're replacing the logic board for free.


    To those who had their's replaced - does this include the gpu as well? It seems awful cheap ($200 in parts) for a gpu and board IMO. And if the issue lies within the gpu, since it runs ok on integrated graphics, why would they just replace the logic board?

     

  • by scrutinizer82,

    scrutinizer82 scrutinizer82 Feb 7, 2016 2:51 PM in response to fw@nds
    Level 1 (43 points)
    Mac OS X
    Feb 7, 2016 2:51 PM in response to fw@nds

    How about NON-Retina Macbook Pro 15" mid-2012 that shares the same GPU with the Retina one and still IS NOT listed by Apple as eligible for enrolling in the free video card replacement problem?? Started having these kernel panics the last fall after 2 years of owning my machine, that I love anyways, in peace and quiet. True it was around that time when I started use some video and text editing apps quite intensively (talking about iMovie 9.0.9 and Pages 4.2) some time working for as long as 12 h with short pauses. The first KP was when I was exporting 6 h long iMovie project into a QT movie, then Pages began crashing my system on a more regular basis as well as Aperture: had 8 subsequent KPs during a week lately with the screen going black and unexpected restart, not speaking of crashing of these two pieces of software with either the regular crash or with the screen going black with cursor visible as well as brightness controllable (had to perform a hard restart). Had contacted Apple Customers Support on the subject whether my NON-Retina would qualify: NO, was their answer. Now isn't that ridiculous - why such discrimination of non-Retina even if potentially it could be more than 50% probability of having the same defect with the same brand and model of the graphic card?

     

    All of my KP logs contains the same portion of code that may point out the same nvidia drivers:

     

    Kernel Extensions in backtrace:
         com.apple.NVDAResman(7.3.2)[97284661-2629-379E-B86B-D388618E8C30]@0xffffff7f808bf000->0xffffff7f80bbafff
            dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff7f80849000
            dependency: com.apple.iokit.IONDRVSupport(2.3.4)[7C8672C4-8B0D-3CCF-A79A-23C62E90F895]@0xffffff7f808ad000
            dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0xffffff7f80874000
         com.apple.GeForce(7.3.2)[7E1D7726-416F-3716-ACCB-E1E276E35002]@0xffffff7f81e18000->0xffffff7f81edafff
            dependency: com.apple.NVDAResman(7.3.2)[97284661-2629-379E-B86B-D388618E8C30]@0xffffff7f808bf000
            dependency: com.apple.iokit.IONDRVSupport(2.3.4)[7C8672C4-8B0D-3CCF-A79A-23C62E90F895]@0xffffff7f808ad000
            dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff7f80849000
            dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0xffffff7f80874000

     

    with the "BSD process corresponding to current thread [that crashed the system]" being one time the app I had been working the other time WindowServere or kernel_task.

     

     

     

    Feel helpless and frustrated.

  • by fw@nds,

    fw@nds fw@nds Feb 7, 2016 6:56 PM in response to scrutinizer82
    Level 1 (0 points)
    Feb 7, 2016 6:56 PM in response to scrutinizer82

    Yes I was super annoyed- I went through the hassle to send in my laptop. It passed whatever test they run- but it did fail GPU PANIC at random other times like coming out of sleep mode (what I was having issue with the most) and they said that failure wasn't covered. Pay over 3k for a laptop to deal with these types of issues is ridiculous. The fact that it failed - but didn't fail the way they expected so it wasn't covered is absolutely absurd!

     

    **edit** it failed while in their possession- they witnessed the issue

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