beavery

Q: All of my friends who are using MBA mid-2012 have SSD failures.

The SSD failed after two weeks out of warranty.

 

In my case, the MBA mid-2012 was freezing immediately. After restarting, the screen turned white with blinking folder.

I have done all the solutions and they all didn't work. I went to the apple store right after that since I thought that the warranty would last until the end of August 2013 (I brought the product at the end of Aug 2012). The guy looked on the system and told me that It's expired since 1st of August which is not correct.

 

After asking my friends and local stores, I have found that a lot of people who brought MBA mid-2012 got the same issues. Most of failures happened after the warranty is expired. Although It's my fault that I didn't buy the apple care on time,I am still very disappointed. The apple products were more reliable than the others.

MacBook Air, Mac OS X (10.7.5), Mid-2012 model

Posted on Sep 10, 2013 10:47 PM

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Q: All of my friends who are using MBA mid-2012 have SSD failures.

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  • by Y_HB,

    Y_HB Y_HB Oct 6, 2013 7:23 PM in response to Y_HB
    Level 1 (0 points)
    Oct 6, 2013 7:23 PM in response to Y_HB

    Guys, if you got Toshiba SSD for replacement, you gotta be aware. My SSD died AGAIN exactly the same way!! So my MBA died for second time 3 months after replacement

     

    Well I reformatted the SSD, re-installed the OS and checked my S.M.A.R.T status.. and it indicated many failing & prefail level status for various attributes.

     

    And today... I got the question mark folder again! SSD died again! and this time it's affecting other parts too maybe.

     

    It makes my MBA really slow to boot up (when i press option when I turn it on, the options appear after 1~2 minutes)

     

    and when I run the internet recovery, it manages to boot up but the Internet Recovery does not respond at all for anything. It's just stuck so I really don't know what to do right now.

     

    I am so frustrated with this problem...... I might wanna consider contacting various medias regarding this problem.

  • by Zanki,

    Zanki Zanki Oct 6, 2013 7:31 PM in response to Y_HB
    Level 1 (34 points)
    Notebooks
    Oct 6, 2013 7:31 PM in response to Y_HB

    You need to leave the laptop for around half an hour for it to respond. My machine had the same issue when I tried to fix it. I couldn't make it do anything and ended up leaving it alone for a little while and eventually I could force it to install the OS to a USB so I could boot my machine, but I couldn't do anything else with it really. I also think the hard drive falier was also an indicator of another problem with the machine because of how badly it was responding to simple things. Even with the USB in, it took a long time for me to be able to log in each time I booted it up (it was fine once I got past the log in screen but I still had to wait a while for the keyboard and mouse to respond).

  • by JooneyP,

    JooneyP JooneyP Oct 6, 2013 7:57 PM in response to beavery
    Level 1 (0 points)
    Oct 6, 2013 7:57 PM in response to beavery

    Have same problem here.

    I changed my MacbookAir 2012, 128GB Toshiba SSD about 3 weeks ago when my warranty was ended about 2 weeks before..

    although my warranty was ended, i called Apple Official call center and i explained that i have check Apple Hardware Test in front of Official AS Center(Korea does NOT have Apple Store of Genius Bar.. it's so sad) when warranty was not ended, and the engineer said it has no problem!

    Then they said me to repair it in free of charge, and i waited 3 weeks cuz SSD was lack of quantity all over the world.

     

    I have sold my MacbookAir and bought MacbookPro Retina 13".. cuz i was afraid of DEATH of SSD.

    this problem *****....

  • by MengChia,

    MengChia MengChia Oct 7, 2013 1:42 AM in response to beavery
    Level 1 (0 points)
    Oct 7, 2013 1:42 AM in response to beavery

    My 2012 MacBook Air SSD was broken as well in mid September...

    Howecer,cuz my air was water spoiled before,so i lost my warranty.

    Is it possible that we claim a compensation to APPLE?

    Cuz it really is the problem of SSD repair parts!!!

  • by Pedrosomaloco,

    Pedrosomaloco Pedrosomaloco Oct 7, 2013 7:42 AM in response to Y_HB
    Level 1 (0 points)
    Oct 7, 2013 7:42 AM in response to Y_HB

    @Y_HB

     

    The number is 512555615. Maybe you should try and require a new MBA too.

    Very bad to hear your new SSD failed too =/ ... Hope this helps!

  • by Chornox,

    Chornox Chornox Oct 8, 2013 10:01 PM in response to beavery
    Level 1 (1 points)
    Oct 8, 2013 10:01 PM in response to beavery

    Any offical update from apple about this? It is really bad that an SSD can die in less than 15 month. I have 128GB ssd Toshiba MBA 2012.

  • by Jäger_Meister,

    Jäger_Meister Jäger_Meister Oct 10, 2013 12:13 AM in response to beavery
    Level 1 (0 points)
    Oct 10, 2013 12:13 AM in response to beavery

    Same model, same drive. Also failed after 13 months of use, just after the warranty finished. Who said SSD is reliable?!

  • by HappyGunnyCrap,

    HappyGunnyCrap HappyGunnyCrap Oct 10, 2013 10:34 PM in response to beavery
    Level 1 (0 points)
    Oct 10, 2013 10:34 PM in response to beavery

    I bought md231 in the US, this year I was back China.

    The ssd failed last night after I upgraded the system and reboot while I was opening a video. It never came back again, same question mark-- internet recovery failed-- disk 32KB...

    It is obviously the quality problem according to so many complaints!

     

    My Mac was out of warranty 2months , and there is no apple store in this city, the aurtherised fixer wanted to charge me 5000 yuan!!!!!! Almost 800+ dollars ! Shoot!

    I think I will send it to my friend in Beijing and try the luck in Genius Bar...

    Due to so many lost of my documents, and so many issues about mid 2012 MBA. If they won't fix it without charge, I may never buy Mac... Despite that I was a big fan owns iPods, iPhone before.

  • by JC@TX,

    JC@TX JC@TX Oct 13, 2013 3:01 PM in response to beavery
    Level 1 (0 points)
    Oct 13, 2013 3:01 PM in response to beavery

    Yep my MBA mid 2012 displayed the Gray ? Folder of death screen. I did all the tips and tricks but still could not see my local SSD. Good thing I have a Time Machine Backup. Anyway..thanks to everyone especially Superman because of his posting about using Amex to buy it and will get an additional year of extended warranty. This is my only saving grace. My MBA 2012 is out of warranty for at least 3 months. Will be going to see the Genuises tomorrow to put the official stamp that this is a SSD problem. My trust in their product will be questioned after this incident.

  • by Jäger_Meister,

    Jäger_Meister Jäger_Meister Oct 13, 2013 6:33 PM in response to Jäger_Meister
    Level 1 (0 points)
    Oct 13, 2013 6:33 PM in response to Jäger_Meister

    So, I went to the Apple Store, and they agreed to exchange the SSD for free nevertheless my Air was 2 months out of warranty. I've been expecting the quality from Apple - and am not disappointed. Keep it up guys!

  • by haiyang-he,

    haiyang-he haiyang-he Oct 13, 2013 9:04 PM in response to HappyGunnyCrap
    Level 1 (0 points)
    Oct 13, 2013 9:04 PM in response to HappyGunnyCrap

    Are u chinese ? I am chinese ,i bought my mac air 231 at china ,now i am in us,same problem.这个在美国苹果店可以帮着修嘛?最近回不了国阿,急求方法阿?

  • by MonYeah,

    MonYeah MonYeah Oct 14, 2013 6:28 PM in response to beavery
    Level 1 (0 points)
    Oct 14, 2013 6:28 PM in response to beavery

    I have the same problem, 

    the solution is to change the SSD?

     

    MBA (mid-2012) SSD failure

    Corrupt SSD on 2012 MBA?

  • by tchc,

    tchc tchc Oct 14, 2013 10:32 PM in response to beavery
    Level 1 (0 points)
    Oct 14, 2013 10:32 PM in response to beavery

    mba 2012 13 128gb.

     

    Pretty similar issue, 3 months after warranty expired. Not sure if Apple has any exception for the ssd warranty for the 2012 mba. I am in Melbourne, Australia.

     

    Sad.

  • by WebObjects ,

    WebObjects WebObjects Oct 15, 2013 7:15 PM in response to beavery
    Level 1 (0 points)
    Oct 15, 2013 7:15 PM in response to beavery

    Yep... same problem here... about 3 months out of warranty, the 128GB SSD on my mid 2012 macbook air died (my MBA was crashing all the time and, after two trips to the Genius bar and multiple re-installs of the OS, the problem was finally diagnosed).

     

    Big waste of time and money.  I loved my MBA but it is the shortest lived laptop I have ever owned (and this includes Acer products).  Bought a 13 inch Macbook Pro Retina to replace it (hope it wasn't a mistake).

  • by tchc,

    tchc tchc Oct 15, 2013 11:01 PM in response to WebObjects
    Level 1 (0 points)
    Oct 15, 2013 11:01 PM in response to WebObjects

    So your mba is out of warranty but still got replacement for the ssd?

     

    Can I ask where you are?

     

    I am in Australia and will go to Apple Store to talk about the solution. Just wonder if I can ask for the free replacement for the ssd even though my mba is out of warranty.

     

    Thanks mate.

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