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User profile for user: Stratven
Stratven Author
User level: Level 1
0 points

Huge battery percentage drops!

Hello,

I noticed a problem that I have with my iPhone 5 (32gb) for 2 months now. At some random point after 60%, the battery drops to about 26% whenever I start Minion Rush, Springfield: Tapped Out, or any other app that does not come with the iPhone. Normally that is no big deal because the iphone seems to still have the 60%, but just keeps displaying me 26% for like the next 2-3 hours.


But lately my iPhone started dropping at other points. Just a few minutes ago it droppes from 44% to 0 (it shut down) after I opened the Simpsons Springfield app. Now I just plugged it in and after only 5 Minutes of charging it is showing the 44% again...


This is starting to get really annoying, espacially when I don't have the possibility to charge my phone during a trip; I basically have 50% battery life, because the rest drops randomly.


Does anyone have the same issue? Did anyone find a fix? I would appreciate some help!

thanks

Mac OS X (10.7.2)

Posted on Sep 11, 2013 1:44 AM

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1 reply
User profile for user: matt00
matt00
User level: Level 5
4,041 points

Sep 13, 2013 9:00 AM in response to Stratven

Hi Stratven,


You might find the following resource helpful in troubleshooting iPhone battery life:


iPhone: Hardware troubleshooting

http://support.apple.com/kb/TS2802


Battery life seems short

Click (www.apple.com/batteries/iphone.html) for tips on how to prolong iPhone's battery life.

Try turning iPhone off and then on again.

Connect iPhone to iTunes and restore iPhone.

If the screen shows a low-battery image, the battery is low on power and needs to charge for up to ten minutes before you can use it.

When charging iPhone, make sure to leave it charging until it is fully charged. You'll know the battery is fully charged when the battery icon in the upper-right corner of the screen looks like this User uploaded file.


Note: When charging using a computer, don't connect iPhone to a keyboard. Also, the computer must be turned on and not in sleep or standby mode. If iPhone is connected to a computer that's not turned on or is in sleep or standby mode, the iPhone battery may drain.


Note: Charging with a FireWire-based power source is not supported, except on original iPhone.


If you continue to have battery-life issues, we may need to isolate the issue further. It might be best to restore your iPhone as new, then test once more:


iTunes: Restoring iOS software

http://support.apple.com/kb/HT1414



Thanks,


Matt M.

Reply

Huge battery percentage drops!

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