iPhone 5 screen will magnify (on it's own)

For no apparent reason the phone will suddenly magnify the icons or get so big that you can't even get to the slide switch to shut phone off. Most times just waiting a period of time (30 minutes plus) will help and it will suddenly go back to the normal screen. Sometimes it just stops working completely so you can't even make a phone call on it as the screen is unresponsive. Any ideas?

iPhone 5, iOS 6.1.4

Posted on Sep 11, 2013 12:18 AM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Sep 13, 2013 6:31 AM

Hey slvrsow,



That definitely sounds frustrating. The symptoms you described sound very similar to an accessibility feature on the iPhone called Zoom. You may want to check out your Accessibility settings to make sure Zoom isn't toggled and/or setup as the Triple Click Home Button shortcut:


(click images to enlarge)


User uploaded file

User uploaded file


For additional information, see the iPhone User Guide: http://manuals.info.apple.com/MANUALS/1000/MA1565/en_US/iphone_user_guide.pdf



Thanks,


Matt M.

2 replies
Sort By: 
Question marked as ⚠️ Top-ranking reply

Sep 13, 2013 6:31 AM in response to slvrsow

Hey slvrsow,



That definitely sounds frustrating. The symptoms you described sound very similar to an accessibility feature on the iPhone called Zoom. You may want to check out your Accessibility settings to make sure Zoom isn't toggled and/or setup as the Triple Click Home Button shortcut:


(click images to enlarge)


User uploaded file

User uploaded file


For additional information, see the iPhone User Guide: http://manuals.info.apple.com/MANUALS/1000/MA1565/en_US/iphone_user_guide.pdf



Thanks,


Matt M.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 5 screen will magnify (on it's own)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.