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Itunes stopped working - states not installed correctly please reinstall itunes. I have done this 3 times now and still no joy. Gives Error 7 (windows error998) - any suggestions?

168 Views 1 Reply Latest reply: Sep 13, 2013 6:56 AM by jeremy_v RSS
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Sep 11, 2013 4:23 AM

itunes has stopped working

Error 7 (windows error 998)

this happened after attaching my old ipod, however I have since uninstalled and reinstalled several times and each time on opening via shortcut or main icon it gives the following message again

 

Itunes was not installed correctly. Please reinstall iTunes

Error 7 (windows error 998)

 

any suggetions ?

iPhone 4, iOS 6.1.4

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