Q: Hi guys!

Need some help here with iTunes on PC, whenever I plug in the iPhone4 to sync music or create playlist, iTunes starts automatically but it doesn't allow me to do anything and shuts down after 10 seconds saying iTunes has stopped working. Anyone have any ideea?

iPhone 4, iOS 6.1.3

Posted on Sep 11, 2013 4:59 AM

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Q: Hi guys!

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by jeremy_v,

jeremy_v Sep 13, 2013 8:42 AM in response to Sorsika
Community Specialists

Sep 13, 2013 8:42 AM in response to Sorsika

Hi Sorsika,

Thanks for visiting Apple Support Communities.

The steps in one of these articles may help with iTunes unexepctedly quitting:

iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717

iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1421

Best,

Jeremy
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by jeremy_v,

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