i cant downlard my pre order

Hi Momunoz,

Thanks for visiting Apple Support Communities.

You may find the steps in this article helpful with downloading your purchase:

Troubleshooting Automatic Downloads for purchased Apps, Music, and Books

http://support.apple.com/kb/ts3688

If you're not able to download your purchase, you may want to report the issue using these steps:

How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase

http://support.apple.com/kb/HT1933

Best Regards,

Jeremy