1 Reply Latest reply: Sep 13, 2013 6:49 AM by sterling r
Heckabug Level 1 (0 points)

i have a fairly old computer that i had downloaded iTunes on aftr trying to clean out old useless files i was unable to use iTunes. it didnt let me open it and said that i would have to uninstall iTunes then reinstall

  • sterling r Community Specialists

    Howdy Heckabug,

     

    Thank you for using Apple Support Communities!

    It sounds like there is a problem with the iTunes installation that tells you it needs to be uninstalled and re installed.

    I would follow the troubleshooting in this article named Trouble installing iTunes or QuickTime for Windows found http://support.apple.com/kb/HT1926.

     

    It should help you get iTunes installed successfully.

    All the very best,

    Sterling