HT201415: If you can't connect to a cellular network or cellular data
Learn about If you can't connect to a cellular network or cellular dataQ: How to enable LTE connection in Sri Lanka? Local carrier Etisalat & Dialog offers LTE connections but is not available on iPho ... How to enable LTE connection in Sri Lanka? Local carrier Etisalat & Dialog offers LTE connections but is not available on iPhone5. more
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Helpful answers
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Dec 12, 2013 6:52 AM in response to DJMalakaby kaushalls,First make sure that you have a LTE enabled nano SIM, if you don't have a LTE enabled SIM, you could get one from any Dialog outlet listed at this link. Once you have an LTE enabled SIM (or if you already do) check with Dialog if you have LTE enabled for your package (they would normally enable LTE in your package when you do a SIM change to a LTE enabled SIM). Once all of the above is satisfied, you should receive an automatic notification indcating there is a Carrier Settings update avalable for your iPhone. If you don't see this message, try going into Settings > General > About (this will force the phone to check if there are any pending updates). If your have a iPhone5, it should be model A1429 (GSM) to work on Dialog's LTE network. Any GSM version of the 5c/5s should also work based on the band support listed on the Apple's LTE support site.
My experience on Dialog's LTE has been very positive to date. Although Dialog states that average speed would be 10 - 30 Mbps with peaks of 50 Mbps, I managed to get 63 Mbps down and 16.5 Mbps up doing a speedtest using the Speedtest.net app (see screenshot below).
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Dec 12, 2013 7:48 AM in response to kaushallsby DJMalaka,Thanks a lot bro! :) You've been a great help. And those down/upload speeds are impressive.
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Dec 12, 2013 7:18 PM in response to kaushallsby kaushalls,As I suspected in a previous post, the iPhone is now officially in Sri Lanka with Dialog being appointed an Authorized Partner and Service Provider for the iPhone in Sri Lanka.
http://www.ft.lk/2013/12/13/dialog-dazzles-as-first-and-only-apple-iphone-partne r-in-sri-lanka/
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Jan 7, 2014 6:02 PM in response to AJH@LKby Dinuksha,Any news on Mobitel supporting 4G LTE on Iphone 5 upwards?
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Mar 1, 2014 5:47 PM in response to Dinukshaby Thno,Mobitel has launched the LTE network to the public but Apple hasn't approved Mobitel yet so no LTE for the iPhones, yet.
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Jun 14, 2014 8:33 AM in response to AJH@LKby Gayanll,For some reason i can't enable DIalog 4G on my iphone5 (model MD638LL/A). i changed the sim even. but still i switch on 4G in settings, it still shows 3G. Any ideas?
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Jun 14, 2014 12:59 PM in response to Gayanllby KiltedTim,That's because that's a US gsm iPhone. It is NOT compatible with any LTE networks outside of the US. If you want 4g service outside of the US, you should have purchased a phone in your own country.
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Jun 14, 2014 7:22 PM in response to AJH@LKby Dinuksha,Unless your US phone compatible with Sri Lankas LTE frequencies (1800Mhz), it wont support LTE. My wifes being using a Iphone 5 model A1429 (Verizon) model in Sri Lanka and it's perefecty working with Dialog 4G LTE since it support 1800Mhz frequency. Since yours being a AT&T model it doesnt support 1800Mhz frequency. So only 3G portion will work.
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Jun 15, 2014 7:29 AM in response to AJH@LKby Gayanll,Oops thats bad . no 4G for me untill i get back then.
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Nov 2, 2014 4:44 PM in response to KiltedTimby Rasod,Apple approved the LTE use in Sri lanka. Official carrier is Dialog. See its on there website. My problem is how to get correct settings. I mean carrier update. My device is supported the lte band 3. And carrier is providing the LTE on that band.
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Nov 2, 2014 4:54 PM in response to kaushallsby Rasod,What is your carrier version? I use dialog 18.0. Is it the latest version??? And I couldnt use LTE on my iPhone. I got lte supported nano sim. But 4G is not working. But I contacted dialog. They said LTE is working on my iPhone. My model is A1524. It supports LTE on band 3 which is the band that dialog provides lte.
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Jun 27, 2015 8:53 PM in response to AJH@LKby RameeTalks,(Dialog Sri Lanka) supports devices on LTE Band 3 on 1800 MHz. Please provide your iPhone's serial number or model number so I can confirm your device complies with the supported LTE bands.
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Mar 17, 2016 6:41 AM in response to RameeTalksby nijji,Canadian iPhone 5 32GB Black & Slate (GSM) Unlocked MD295C/A - Will This support 4G in Dialog & Etisalat in sri lanka..?
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Jun 12, 2016 11:01 AM in response to nijjiby Myo Thein Oo,Nope. Canadian iPhone 5 lacks LTE bands deployed in Sri Lanka. You'll only get 3G
