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downloaded movie can't see video

I downloaded a movie, but can't see the video

Posted on Sep 11, 2013 8:51 AM

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1 reply

Sep 13, 2013 1:47 PM in response to grubbs99

Hello Grubbs99,


Thank you for using Apple Support Communities!

It sounds like you downloaded a movie from iTunes and the video is not playing back as expected.

Depending on the version of Windows you are using, I would recommend either of these 2 articles:

iTunes for Windows XP: Troubleshooting video playback

http://support.apple.com/kb/TS1386


Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues

http://support.apple.com/kb/TS1718


All the best,

Sterling

downloaded movie can't see video

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