Q: can't sign into the app store - progress wheel keeps spinning
I just bought a new iMac (with Lion - 10.8.4) and there are 2 software updates available via the app store, however, I am unable to sign-in. It's not due to an incorrect email/password - the progress wheel just keeps spinning after I click "Accept". I am able to launch the iTunes app and sign-in without problem using the similar looking login form... it just doesn't work with the App Store - login progress bar keeps spinning after trying to sign-in.
iMac, OS X Mountain Lion (10.8.4)
Posted on Sep 11, 2013 10:26 AM
I think I may have got it resolved by going to the "Quick Links" section under Top Charts and then clicking "Account". I logged into that form without problem. I then returned to the Updates screen and it asked me to log in and this time it worked...!
Posted on Sep 11, 2013 12:26 PM