MikeFast

Q: Wrong Apple ID in my iPhone iCloud

I have a new Apple ID as I had to change email addresses. This I have changed on my MacBook Pro.

On my iphone, when I go to iCloud, account details, it shows a different (old) Apple ID.

How can I change it to the correct one?

I don't seem to be able to cancel or change the wrong Apple ID on my iphone.

Posted on Sep 11, 2013 3:48 PM

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Q: Wrong Apple ID in my iPhone iCloud

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  • by KatherineChaela,Helpful

    KatherineChaela KatherineChaela Sep 19, 2013 7:22 PM in response to MikeFast
    Level 1 (5 points)
    Sep 19, 2013 7:22 PM in response to MikeFast

    I'm having the same problem. I had switched my email account for my Apple ID last week, and today I downloaded the new IOS. My iphone still is promting me with my old email apple ID, which is no longer active or available. Even trying to sign onto the old email account on the apple ID website wont work. I tried the old password and it keeps denying me access. I Cant delete the account on my phone because the password does not work and the email no longer exists as my apple ID.

     

    I hope this makes sense

  • by Shin-dee,Helpful

    Shin-dee Shin-dee Sep 22, 2013 9:07 PM in response to randers4
    Level 1 (5 points)
    Sep 22, 2013 9:07 PM in response to randers4

    You saved my life! Thank uuuuuu it was really frustrating going in circles! woohoo!

  • by 2ohit,

    2ohit 2ohit Sep 23, 2013 1:17 AM in response to jymuller1
    Level 1 (0 points)
    Sep 23, 2013 1:17 AM in response to jymuller1

    this was godsent! i had almost given up hope of setting up my phone.

  • by koojay0,

    koojay0 koojay0 Oct 2, 2013 8:18 AM in response to randers4
    Level 1 (0 points)
    Oct 2, 2013 8:18 AM in response to randers4

    THANK YOU SO MUCH, randers4!

  • by Wigarth,

    Wigarth Wigarth Oct 6, 2013 10:33 AM in response to jymuller1
    Level 1 (0 points)
    Oct 6, 2013 10:33 AM in response to jymuller1

    That didnt work at all, You need to verify your email adress after changing it... Since neither here have access to that email adress this procedure is worthless. I assume your Apple genius confirmed it for you in your process

  • by topher_house,

    topher_house topher_house Oct 7, 2013 6:12 PM in response to MikeFast
    Level 1 (0 points)
    Oct 7, 2013 6:12 PM in response to MikeFast

    this has plagued me on every new phone!!! Come on apple?

  • by miskalily,

    miskalily miskalily Oct 15, 2013 9:25 AM in response to MikeFast
    Level 1 (0 points)
    Oct 15, 2013 9:25 AM in response to MikeFast

    I did this:
    http://support.apple.com/kb/TS5223

     

    Then signed out of iCloud on my phone (had to re-enter my old PW to sign out of "Find my Phone") and then signed back in with my new ID.

  • by mDimitry,Helpful

    mDimitry mDimitry Oct 19, 2013 1:18 AM in response to MikeFast
    Level 1 (5 points)
    Oct 19, 2013 1:18 AM in response to MikeFast

    This is incredibly frustrating.. I've signed in and out.

     

    I've never used the other email it keeps asking me for... I think it's my sisters... and I think she once plugged in her phone onto my computer to charge it.

     

    Randomly, after buying a new iphone, I have her email coming up as the apple id for some of the applications. I have never used her ID, never jail broke this, or anything like that. I have no idea what her account is.

     

    Is there a while to completely stop this? I have tried following the directions... but no where on my phone does it have her account... signing in and out doesn't do anything... restarting. Nothing.

    I purchased every application using my own credit card and my own account information.

  • by Yolandaiding,

    Yolandaiding Yolandaiding Nov 8, 2013 6:32 AM in response to randers4
    Level 1 (0 points)
    Nov 8, 2013 6:32 AM in response to randers4

    I tried this and it worked....thank you!   I was beginning to wonder what my life was like before iPad and iPhone it's been exhausting.

  • by M2J3,

    M2J3 M2J3 Nov 15, 2013 8:03 AM in response to MikeFast
    Level 1 (0 points)
    Nov 15, 2013 8:03 AM in response to MikeFast

    HELP! I have no way of getting in to my old email address that is connected to my iCloud ID. Everytime I try to do something on my phone it asks for the iCloud ID with the OLD email address. I am about to be charged $40 and I want to change my plan. Nothing is working!

  • by blueberry1,

    blueberry1 blueberry1 Nov 28, 2013 1:30 PM in response to MikeFast
    Level 1 (0 points)
    Nov 28, 2013 1:30 PM in response to MikeFast

    I am having the same problem and I tried just deleting the iCloud account  but it keeps popping up saying I need to enter the password for the old email to turn off Find My iPhone. I don't have the old email address password anymore and that old email is not longer active.

    This is an ongoing frustration.

    Please help.

  • by rissakiss628,

    rissakiss628 rissakiss628 Dec 19, 2013 8:13 AM in response to MikeFast
    Level 1 (0 points)
    Dec 19, 2013 8:13 AM in response to MikeFast

    I had this same problem with my new iPhone 5S.  If you DO NOT have access to your old email address, this is what you should do...  (It's quite a simple fix)

     

    Go to appleid.apple.com and click "Manage Your Apple ID"

    Login with your CURRENTLY ACTIVE Apple ID cridentials

    Under "Apple ID and Primary Email Address" click "Edit"

    Type in your old Apple ID

    Click "Save Changes"

     

    From there you have reset your Apple ID login to your old address.

    On your iPhone/iPad you may now use this old Apple ID and your current password to sign in so that you may delete the account on your device and then reactivate with a new Apple ID.  You will then want to go back to your appleid.apple.com account and change your primary email address back to your current email address.  By doing it this way, you are not required to verify your email address, but are still able to accomplish what you would like.  It worked perfectly for me, as I no longer have access to my old email address.  I hope that this helps!!

  • by AEG53,

    AEG53 AEG53 Dec 22, 2013 7:47 PM in response to rissakiss628
    Level 1 (0 points)
    Dec 22, 2013 7:47 PM in response to rissakiss628

    This worked.  Thanks!

  • by Shep321,

    Shep321 Shep321 Dec 26, 2013 8:39 PM in response to randers4
    Level 1 (0 points)
    Dec 26, 2013 8:39 PM in response to randers4

    I had the same issue and jymuller1's solution worked.  I went to appleid.apple.com, signed into 'manage your apple id'.  I only changed my primary email address to the old address that iCloud was still using (nothing else) and clicked save changes.  I did not need to verify this and even stayed on the same screen.  I then went onto my daughter's ipod touch, tapped delete account, entered the my current password and it worked.  I then went back on my PC, changed the primary email address back to my current email and hit save changes.  This time I did verify the account using the email that was sent to me.  I was then able to go back on the ipod and sign into iCloud with the new email address.  Awesome!!  Thanks!!

  • by cricketsdad,

    cricketsdad cricketsdad Feb 8, 2014 5:29 PM in response to MikeFast
    Level 1 (0 points)
    Feb 8, 2014 5:29 PM in response to MikeFast

    I found a quick and easy solution with the helpf of apple CS.  Probably would get the same positive results as some of the other suggestions but just in case.  CS had me log into the "iforgot" web page,

    iforgot.apple.com.  I entered the apple ID that I wanted to get rid of and was able to immediately enter the new ID I wanted and an associated password.  Took care of my problem. 

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