Tascam US-144 Not Working

Question

Tascam US-144 Not Working

I have recently updated my iMac to 2.7GHz Intel Core i5 OSX 10.8.4.

Previously I had a 2007 Intel iMac. I had a Tascam US-122 Audio-Midi interface which I used with Logic Pro. When I updated the iMac, the Tascam wouldn't work, so I acquired a newer model, the US-144 mkII. I downloaded and installed the latest drivers and firmware update, which are said to be compatible with this version of OS X.

However it is not working. In the Sound control panel, I'm seeing this:

If you select it, you get no output.

In Applications>Utilities>Audio MIDI Setup I can see the device, but none of the sliders respond:

In the devices control panel, I noticed the following error message:

This device is USB 2.0. Anyone have any ideas of how to trouble-shoot? I will try and ask Tascam but they don't appear to have end-user support, and I bought the unit via mail order, so I can't go back to the retailer. But as it stands, this unit is currently an expensive paperweight.

iMac, OS X Mountain Lion (10.8.4)

Posted on Sep 11, 2013 3:03 PM

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Answer 1

Sep 11, 2013 3:12 PM in response to jonathanshearman

I will try and ask Tascam but they don't appear to have end-user support,

Support | TASCAM

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Answer 2

Sep 11, 2013 5:35 PM in response to Baby-Boomer-USofA

Well, thanks, but if you read the fine print, it is for customers located in the USA, which doesn't apply to me, unfortunately. I ordered it through a retailer there and had it delivered to a family member whom I visited a couple of weeks back. So I think technically the one I have is 'grey market' and not supported.

I will try, though.

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Answer 3

Oct 3, 2013 1:31 AM in response to jonathanshearman

I got it working. There's something I missed, which is the "MIDI" panel in the Applications>Utilities>Audio/Midi. It wasn't described in the Tascam installation guide, and I only found it because I bought another device which did provide that detail. D'oh!

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Answer 4

Rawdoggg

Level 1

0 points

Mar 11, 2014 7:26 PM in response to jonathanshearman

Can you please elaborate on what you did with the MIDI panel in Utilities?? I am having exactly the same problem, same version of Mac and same Tascam interface. Checked everything and I can't seem to get any output from the device in Logic or Garageband.

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Answer 5

Mar 11, 2014 9:22 PM in response to Rawdoggg

If you go to Applications>Utilities, there is an app called AUDIO Midi Setup.app. When that is launched, go to Window>Show MIDI Window. Then from what I recall, you're able to scan for connected devices. There is also an Add Device icon. I *think* I either scanned, or I used that to connect, when the TASCAM was plugged in - it was 6 months ago now and I have forgotten exactly what I did. (The annoying thing was, I already had the Tascam US122 which was the earlier model, but otherwise very similar, and had I known about this step, it might have worked on this iMac, but it is now sitting idle gathering dust.)

But this step of opening MIDI/Audio and then opening the MIDI window, is not documented anywhere in the Tascam manual and is hardly obvious from looking at the iMac. With the older versions of Mac OS, connected midi interfaces were auto-configured.

That's all I know.

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Answer 6

Jun 5, 2014 12:54 AM in response to jonathanshearman

Well, this Tascam US-144 has stopped sending MIDI. It works fine as an audio interface, and in all other respects, but when I hit a key on the Midi controller, Logic Pro doesn't register a MIDI signal. So it is not sending MIDI. I have the latest driver, it appears as a Device in the Audio/MIDI app, but Logic Pro just doesn't know that it is there.

I *think* this is a dud device, from what I can tell. I will have to replace it with something that has local support. So now I have two Tascam Interfaces basically gathering dust. Probably the last time I risk that make.

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