cemefromtx

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Q: Purchased tv show from iTunes Store it freezes when I try to view it in icloud

Purchased tv show from iTunes Store downloads to iCloud where it says I can view but it freezes constantly and doesn't restart???

Windows XP

Posted on Sep 12, 2013 8:08 AM

I have this question too

Q: Purchased tv show from iTunes Store it freezes when I try to view it in icloud

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Helpful answers

by jeremy_v,

jeremy_v Sep 14, 2013 8:10 AM in response to cemefromtx
Community Specialists

Sep 14, 2013 8:10 AM in response to cemefromtx

Hi cemefromtx,

Thanks for visiting Apple Support Communities.

See these articles for some troubleshooting steps that can help if iTunes is unresponsive when playing video:

iTunes for Windows XP: Troubleshooting video playback
http://support.apple.com/kb/TS1386

iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1421

Cheers,

Jeremy
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