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User profile for user: cemefromtx
cemefromtx Author
User level: Level 1
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Purchased tv show from iTunes Store it freezes when I try to view it in icloud

Purchased tv show from iTunes Store downloads to iCloud where it says I can view but it freezes constantly and doesn't restart???

Windows XP

Posted on Sep 12, 2013 8:08 AM

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1 reply
User profile for user: jeremy_v
jeremy_v
User level: Community Specialist

Sep 14, 2013 8:10 AM in response to cemefromtx

Hi cemefromtx,


Thanks for visiting Apple Support Communities.


See these articles for some troubleshooting steps that can help if iTunes is unresponsive when playing video:


iTunes for Windows XP: Troubleshooting video playback

http://support.apple.com/kb/TS1386


iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues

http://support.apple.com/kb/TS1421


Cheers,


Jeremy

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Purchased tv show from iTunes Store it freezes when I try to view it in icloud

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