Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How can I restart a download

I rented a movie and it won't finish downloading. Says "cannot be downloaded at this time ". It is now stuck I'm my download queue and I cannot delete to start the download over. Anybody know how I can restart this. For ipad mini

iPad

Posted on Sep 12, 2013 1:42 AM

Reply
2 replies

Sep 14, 2013 1:36 PM in response to Maiden3199

Hi Maiden3199!


I have an article here that seems to describe your issue and can provide you with some helpful troubleshooting steps to resolve the issue:


iTunes: How to resume interrupted iTunes Store downloads

http://support.apple.com/kb/ht1725


If you are still having an issue after attempting to use the information above to resolve the issue, then you may need to report an issue with the download by following the steps in this article:


How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase

http://support.apple.com/kb/HT1933


Take care, and thanks for visiting the Apple Support Communities.


-Braden

How can I restart a download

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.