Previous 1 2 3 Next 114 Replies Latest reply: Jul 3, 2015 6:09 AM by Chris CA Branched to a new discussion.
Dex the Dobermann Level 1 (0 points)

I just bought a macbook pro 2.7GHz quad-core Intel Core i7 16GB of 1600MHz DDR3L onboard memory

I saw on a fair a person using the reflector app on his macbook pro. he had just simply paired his iphone 5 with his macbook pro using bluetooth.


I tried it on my macbook pro but it wont pair.


When i searh after new devices it finds my iphone and sends a code to my iphone. my macbook pro says that my phone is now paired but not connected.

On my iphone 5 i can see my macbook pro but it says not connected. when i press "not connected" i get an error message saying that my macbook pro arent supported.


I saw in another thread somesone saying you cant pair your iphone to your macbook pro using bluetooth, but that cant be right cause i saw it yesterday at the fair.


Help anyone?



Mac Pro, iOS 6.1.4
  • stedman1 Level 9 (69,814 points)

    The iPhone will not natively pair with the MacBook Pro. The App you quote would be required to perform what you wish.

  • Dex the Dobermann Level 1 (0 points)

    Yes, i understand that.

    But the app cant do anything if my iphone arent connected to my macbook.

  • stedman1 Level 9 (69,814 points)

    And the iPhone can not connect to the MacBook Pro natively. This would indicate that the connection may need to be completed by using the App.

  • gurd_guirdham Level 1 (0 points)

    Beyond annoyed at this problem, especially due to the fact that the keynote remote will not work with iOs7 any other way than pairing via bluetooth. If apple are going to continually update software and bring out new products they need to make sure they work together. I have all the latest software and hardware and I am beyond angry that they won't work together for my uni presentations. Feel so let down by apple.

  • BurnMintil Level 1 (0 points)

    HI, I am having exactly the same problem, I boughe a brand new iPhone 5 c and the blue tooth pairs with my mac book pro retina, but then wont connect and the only option I have on the phone is to forget the device and start again. I have searched on various forums but found nothng, Apple do something.

  • BurnMintil Level 1 (0 points)

    Hi I found a solution it looks like the hotspot has to be on for the bluetooth to work see this worked for me

  • ckickenplucker Level 1 (0 points)

    I find it inconceivable that Apple, the king of simplicity of operation and compatibility between their products, would make two devices with bluetooth, make applications for both to make each discoverable and set up connections, but make then unable to connect because the Macbook Pro "is not supported".


    Have I just entered an alternate universe. Am I the only one who is incredulous? What was Apple thinking? Why have they not started thinking and corrected this gross "failure to communicate"?



  • MarcP53 Level 1 (0 points)

    I have the same Imac, new Iphone 5s...they pair but they won't connect. Guess I should've gotten the android phone, then I wouldn't be so angry when problems like this occur.

  • iPodObsessed Level 1 (0 points)

    I'm getting the same issue with my macbook air and my iphone5.  Haven't been able to pair them since the the new OS rolled out and I'm really missing using my Keynote Remote in my classroom.

    More and more, Apple's level of quality and frequency of bug-fixing updates is starting to feel very Microsoft'ish.


  • CreamTeam Level 1 (0 points)

    I'm getting the same.  I use Phoneamigo to log calls which I like because it automatically enters a note into Daylite (my CRM) so I just have to add the details during the call. 

    I have an iPhone 4s which connects to my macbook pro, I had an iPhone 5 which would connect to my mac book pro but I sent it back to be repaired because the 'minus' button didn't work to reduce volume.  Apple replaced the phone and now it won't connect.  They pair ok but wont connect.

    I'm running OSX 10.9 Mavericks and IOS 7.0.3 (11BS11) on both iPhones


    Is there any way to get around this?

  • carlostobon Level 1 (0 points)

    I have the same problem with my Macbook air, I cannot conected bluetoth with my iphone 5s, It says " is not suported" What can I do?

  • snwright Level 1 (0 points)

    Ditto! Looking for a fix.

  • HVCouture Level 1 (0 points)

    I totally agree with you... it is unconceivable that one of the most important parts of the communication between same brand products cannot be achieved!!! UNBELIEVABLE!!! How much are these Geeks at Apple paid for in order to be so incompetent???

  • vlory Level 1 (0 points)


    I have tried this and yes it does connect, but only as hotspot i.e. you can connect to the internet via your phone.

    Try to use this connection with Keynote remote, and while it recognises that it's connected, the app does not respond to any input anymore. Like many others, I feel disappointed by Apple on this one.

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