Hi, what App are you using to clone with?
A clone should copy all users, everything.
Are you cloning from an admin account?
Have you verified the Internal drive?
Open Console in Applications>Utilities & see if there are any clues or repeating messages when this happens.
Hi, I'm using Disk Utility. I did try from an admin account (at my third attempt...). I didn't verify the internal drive but I am using it right now so I hope it's ok... I've looked at console but it's not obvious to me what happened. I'll have another go and make a note of the timings so I can match it up. Thanks for the ideas.