1 Reply Latest reply: Sep 14, 2013 6:59 AM by sterling r
apple-john Level 1 Level 1 (0 points)

Why will my iPod not switch on?


iPad 2, iOS 6.1.3
  • sterling r Community Specialists Community Specialists (5,460 points)

    Hello apple-john,

     

    Thank you for using Apple Support Communities!

    It sounds like your iPod Nano 6th gen will not power on. I found this troubleshooting for you to help resolve the issue from this article:

    iPod nano (6th generation): Hardware troubleshooting

    http://support.apple.com/kb/TS3474

    Will not turn on or screen remains dark

    • Connect iPod to power for at least ten minutes to ensure that the battery has enough charge to allow iPod to turn on.
    • If iPod does not turn on after ten minutes, try resetting the device while it is still connected to power. Reset the iPod by holding down the Sleep/Wake button and the Volume Down button for at least eight seconds or until you see the Apple logo appear.
    • If the Apple logo appears on the display, connect iPod to a computer and verify that it appears in iTunes and can play music. If iPod appears in iTunes and can play music, no further troubleshooting is needed.
    • If the screen remains dark and will not turn on, then your iPod may need service.

     

    Take care,

    Sterling